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If you have a problem with this unit, plea se read th e troubleshoo ting guide below and check our website at
www.cobyusa.com for Frequently As ked Questions ( FAQs) and rmware updates. If th ese resources do not
resolve the problem, plea se contact Technical Supp ort.
Main Unit Troubleshoot ing
There is no power to the d evice.
Ensure that the Power Switch on t he main unit is physically se t to the ON position.•
Ensure that the AC adaptor cord i s securely connected t o the player and the proper wall o utlet.•
The device will not pla y the disc.
Ensure that a supported di sc is loaded in the player label -side up.•
Ensure that the disc’s rating level d oes not exceed the player’s par ental rating level.•
Ensure that the disc is not damag ed or too dirty. •
Clean the disc or try an other disc.Moisture m ay have condensed inside t he player. Remove the disc and •
leave the player on for 1-2 hours and t hen try again.
There is no picture.
Ensure that the TV set has bee n powered on and is set to the cor rect AV mode. •
Ensure that the connecti ons between the player and t he TV are secure and cor rect.•
Check if the connectio n cables are damaged.•
The picture is noisy o r distorted.
The disc may be damaged or dir ty. Clean the disc or try ano ther one.•
Reset your TV’s color syste m.•
Ensure that the player is c onnected directly to the TV (and not thr ough a VCR, cable box, s atellite •
receiver, etc.)
The picture is not ful l-screen.
Change the aspect ratio se tting of your player from the S etup menu.•
Select a different aspe ct ratio option from th e DVD disc menu.•
There is no sound or dis torted sound.
Email: techsupport@c obyusa.com
Web: www.cobyusa.com
Phone: 800-727-3592: Weekdays 8:30AM– 9:00PM EST
Saturdays 9:00 AM-5:3 0PM EST
718-416-3197: Weekdays 8:00A M–5:30PM EST
COBY Electronics Techn ical Support
150 Knowlton Way
Savannah, GA 31407