Symptom

CD-ROM, CD-RW, or DVD-ROM drive cannot read a disc or takes too long to start.

Recording audio CDs is difficult or impossible.

CD-ROM, CD-RW, or DVD-ROM

Problem

 

Solution

CD has been inserted

Reinsert the CD with the label facing the proper

upside down.

direction.

 

 

The DVD-ROM drive

Wait at least 30 seconds to let the DVD-ROM

will take longer to start

drive determine the type of media being played.

because it has to

If the disc still does not start, read the other

determine the type of

solutions listed in this topic.

media being played,

 

 

such as audio or video.

 

 

CD or DVD disc is dirty.

Clean CD or DVD with a CD cleaning kit, which is

 

available in most computer stores.

 

 

 

Windows does not

1.

On the Windows taskbar, click Start, point to

detect CD-ROM or

 

Settings, and then click Control Panel. The

DVD-ROM driver.

 

Control Panel window is displayed.

 

2.

Double-click the System ￿icon. The System

 

 

Properties dialog box is displayed.

 

3.

Click the Device Manager tab.

 

4.

Click the plus sign ￿ next to the CD or DVD

 

 

drive, and select the installed driver.

 

5.

Click the Remove button, and click OK twice.

 

6.

Restart your computer, and let Windows

 

 

detect the CD or DVD driver.

Wrong or poor quality

Verify that you are using the correct media for

media type.

the drive.

 

Try a different brand of media. Quality varies

 

widely between manufacturers.

 

 

 

Note: See online Help in the Easy CD Creator software for detailed troubleshooting tips.

6-6 NEED SOME HELP?

MY PRESARIO—GETTING STARTED

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Compaq 228399-373 manual CD-ROM, CD-RW, or DVD-ROM

228399-373 specifications

The Compaq 228399-373 is a highly regarded component in the realm of computing, specifically known for its use in various Compaq desktop systems. This product typically represents a memory module, one of the crucial elements in enhancing computer performance. Understanding its features, technologies, and characteristics is essential for anyone looking to upgrade or maintain their Compaq systems.

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