Brother HE 120 Troubleshooting, Upper thread was not Threaded correctly for example, Shuttle

SE-BrotherE_sgml.book Page 165 Monday, June 30, 2003 3:44 PM

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Symptom	Probable Cause	Remedy	Reference
	The upper thread was not
	threaded correctly (for example,
	the spool is not installed correctly,	Correct the upper threading.	page 23
	the spool cap is too big for the
	spool being used, or the thread
	has come out of the needle bar
	thread hook).
	There are knots or tangles in the	Remove any knots or tangles.	–
	thread.
	The selected needle is not	Select a needle that is appropriate for	page 36
	appropriate for the thread being
		the type of thread being used.
	used.
	The upper thread tension is too	Loosen the upper thread tension.	page 54
	tight.
	The thread is tangled, for example,	Remove the tangle thread. If the
		thread is tangled in the shuttle, clean	page 162
The upper thread	in the shuttle.
		the shuttle.
breaks.
	The needle is bent or blunt.	Replace the needle.	page 37
	The needle is incorrectly installed.	Correctly install the needle.
	The area around the hole in the	Replace the needle plate. Contact
	needle plate is scratched, or has a	your retailer or the nearest authorized	–
	burr on it.	service center.
				5
	The area around the hole in the	Replace the presser foot. Contact	–
	presser foot is scratched, or has a	your retailer or the nearest authorized
	burr on it.	service center.
	The shuttle is scratched, or has a	Replace the shuttle. Contact your
		retailer or the nearest authorized	–
	burr on it.
		service center.
		Incorrect bobbins will not work
	A bobbin designed specifically for	properly. Only use a bobbin	page 18
	this machine is not used.	designed specifically for this
		machine.
	Bobbin winder cover is not open.	Open the bobbin winder cover until	page 18
		it clicks.
Bobbin thread	Spool pin has not been raised.	Raise the spool pin until it stops.	page 18
	The thread that was pulled out	Wind the thread that was pulled off
does not wind
neatly on the	was not wound onto the bobbin	around the bobbin five or six times	page 20
bobbin.	correctly.	clockwise.
		Move the sewing speed controller to
	Bobbin spins slowly.	the right (so that the speed will be	page 20
		fast).

Troubleshooting 165