Troubleshooting
Problem | Possible Cause | Solution |
|
|
|
Screen is blank. | Power cord is | Connect the power cord. |
| disconnected. |
|
|
|
|
“No Signal” is | Monitor video cable is | Connect the |
displayed on | disconnected. | video cable to the computer. |
screen. |
| Be sure that the computer |
|
| power is on. |
|
|
|
“Out of Frequency” | Video resolution | Restart your computer and |
is displayed on | and/or refresh rate are | enter Safe Mode. Change |
screen. | set higher than what | your settings to a supported |
| your monitor | setting (see “Appendix B: |
| supports. | Technical Specifications” of |
|
| the Reference Guide on the |
|
| CD included with your |
|
| monitor). Restart your |
|
| computer so that the new |
|
| settings take effect. |
Monitor is | There is not enough |
overheating. | air space to allow |
| proper ventilation. |
Leave at least 3 inches
(76 mm) of ventilation space around the monitor, and do not place objects on top of the monitor.
12 | User’s Guide |
