Help & Support
The Symptom indicates the sign or warning message for the type of problem you are having. The Problem identifies one or more reasons why the symptom may have occurred. The Solution describes what you should do to try to solve the problem.
✎Some of the symptoms listed for certain troubleshooting problems will not apply to your computer. For problems relating specifically to the monitor or printer, refer to the documentation that came with the equipment.
Audio
Symptom | Problem |
| Solution |
|
|
| |
No sound | Speaker cables are not | Turn off your computer using | |
| properly connected. | the normal “Turn Off | |
|
| Computer” procedure. | |
|
| Reconnect the speakers. | |
|
| Refer to the Speaker | |
|
| Options poster for | |
|
| instructions. | |
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|
|
| Volume is muted. | 1. | On the Windows |
|
|
| desktop, click Start then |
|
|
| click Control Panel. The |
|
|
| Control Panel window is |
|
|
| displayed. |
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| 2. | Click Sounds, Speech, |
|
|
| and Audio Devices then |
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|
| click Sounds and Audio |
|
|
| Devices. |
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| 3. Click the Mute check box | |
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|
| to remove the check |
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|
| mark from the box. |
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| |
| Computer is in Stand By | Press the Power button to | |
| mode. | resume from Stand By | |
|
| mode. | |
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|
Getting Started |
