Help & Support
Hard Drive
Symptom | Problem | Solution |
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Computer seems to be | Program in use has stopped | Attempt the normal |
locked up. | responding to commands. | Windows “Turn Off |
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| Computer” procedure. If this |
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| fails, press the Power button |
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| for four or more seconds to |
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| turn off the power. To restart |
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| your computer, press the |
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| Power button again. |
Hard drive error message is displayed.
Part of hard drive has failed or is about to fail.
Press the Help G button on the keyboard to access the Compaq Help & Support Center or refer to your Limited Warranty for details.
Display (Monitor)
Symptom | Problem | Solution |
✎If you encounter display problems, refer to the documentation that came with your monitor and to the common causes and solutions listed in this table.
Screen is blank, and monitor | Monitor power cable is not | Reconnect the power plug |
power light is not lit. | connected to the monitor or | on the back of the monitor |
| to the wall outlet. | and on the wall outlet. |
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|
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| Monitor is not turned on. | Press the Power button on |
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| the front of the monitor. |
Screen is blank. | Monitor connector cable is |
| not properly connected to |
| the back of the computer. |
Inspect the monitor video connector for bent pins. If no pins are bent, reconnect the monitor connector cable on the back of the computer.
Getting Started |
