Gourmet Oven
Problem | Cause | Possible Solution |
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| Defective relay. | Contact an authorized BKI service |
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| agent for corrective action. |
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| Heating elements not | Contact an authorized BKI service |
| functioning. | agent for corrective action. |
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| Oven | Contact an authorized BKI service |
| defective. | agent for corrective action. |
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Oven has very slow heat up or | Improper power line voltage. | Contact an authorized BKI service |
recovery. NOTE: This is |
| agent for corrective action. |
normal when using the LOW |
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POWER setting. |
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| Heating elements not | Contact an authorized BKI service |
| functioning. | agent for corrective action. |
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| Defective HIGH POWER/LOW | Contact an authorized BKI service |
| POWER switch. | agent for corrective action. |
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Oven will not come up to | Oven HIGH POWER/LOW | For these temperatures, operate |
temperature | POWER switch is in the LOW | oven on HIGH POWER. |
| POWER position with the oven |
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| control set in the |
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| range. |
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| One or more heater elements | Contact an authorized BKI service |
| not operating. | agent for corrective action. |
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Control displays “PROB”. | Damaged probe. | Contact an authorized BKI service |
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| agent for corrective action. |
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| Thermocouple connection is | Contact an authorized BKI service |
| loose. | agent for corrective action. |
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Control displays “EEEE”. | Temperature inside the oven is | Reprogram the controller. |
| below 50° F. |
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| Time/Temperature controller | Contact an authorized BKI service |
| has failed. | agent for corrective action. |
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Product not cooked thoroughly | Oven not preheated. | Be sure to preheat the oven to |
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| 300 degrees before placing |
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| product in oven. |
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| Improper time and temperature. | Check program for proper time |
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| and temperature setting. |
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