Compaq 102, CQ10 Using the Instant Restore utility

CAUTION: Before performing a disaster recovery, you must download the Disaster Recovery utility

and extract it to a USB flash drive.

Downloading and extracting the Disaster Recovery utility

To download and extract Disaster Recovery, follow these steps:

1. Connect a bootable USB flash drive or external drive to a USB port on your computer.

2. Open your Web browser, go to http://www.hp.com/support, and select your country or region.

3. Enter the SoftPaq number SP42226 in the Search box, press enter, and then follow the on-screen

instructions.

4. Select Download only to save the file to your computer.

5. When prompted, select Save, and then select the external drive from the list of storage locations.

6. After the file is downloaded, navigate to the USB flash drive or external drive, and then double-

click the SoftPaq file to format the USB flash drive and extract the Disaster Recovery files.

7. If prompted to do so, restart your computer after the installation is complete.

Restoring your hard drive image

To restore your hard drive image using Disaster Recovery, follow these steps:

1. Connect the external hard drive containing the Disaster Recovery Set to your computer.

2. Connect the bootable USB flash drive containing the extracted Disaster Recovery utility to a USB

port on your computer.

3. Change the boot device order by turning on or restarting the computer, and then press f9.

4. Use the arrow keys to select the USB flash drive, and then press enter.

5. At the Roxio BackOnTrack Disaster Recovery screen, select Disaster Recovery>Next.

6. Browse to the external hard drive containing the Disaster Recovery Set, and then select Next.

7. Select Next to proceed with the recovery.

NOTE: This process may take several minutes.

8. After a message on the screen reports a successful recovery, select Finish.

Using the Instant Restore utility

You can restore your computer from Windows when the operating system is functioning. If the

operating system is not functioning, you can also access the utility by restarting your computer.

NOTE: For more information about the Instant Restore utility, refer to the BackOnTrack software Help.

Windows 7 backup and recovery 87

Contents

Main Page Page Page Table of contents Page Page Page 1 Product description 2 Chapter 1 Product description Page 4 Chapter 1 Product description 2 External component identification Top components TouchPad Page Keys Top components 7 Front components 8 Chapter 2 External component identification Front components 9 Right-side components 10 Chapter 2 External component identification Left-side components Left-side components 11 Display components 12 Chapter 2 External component identification Bottom components Bottom components 13 Wireless antennas 3 Illustrated parts catalog Service tag Computer major components 16 Chapter 3 Illustrated parts catalog Computer major components 17 18 Chapter 3 Illustrated parts catalog Computer major components 19 Page Display assembly subcomponents Display assembly subcomponents 21 Page Page Miscellaneous parts 24 Chapter 3 Illustrated parts catalog Sequential part number listing Sequential part number listing 25 26 Chapter 3 Illustrated parts catalog Sequential part number listing 27 Page 4 Removal and replacement procedures Preliminary replacement requirements Tools required Service considerations Plastic parts Drive handling Grounding guidelines Electrostatic discharge damage Page Page Component replacement procedures Service tag Page Battery SIM Memory module Page Keyboard Page Page RTC battery Mass storage devices Page Top cover Page Page WLAN module Component replacement procedures 49 Page Page WWAN module Page USB/audio board DC connector/power board Fan Page Heat sink assembly Page System board Page Page Display assembly Page Page Page Page Page Page 5 Computer Setup Computer Setup in Windows 7 Starting the Setup Utility Using the Setup Utility Changing the language of the Setup Utility Navigating and selecting in the Setup Utility Displaying system information Restoring default settings in the Setup Utility Exiting the Setup Utility Setup Utility menus Main menu Security menu System Configuration menu Diagnostics menu Computer Setup in Windows 7 73 Computer Setup in Windows XP Starting Setup Utility Using Setup Utility Changing the language of Setup Utility Navigating and selecting in the Setup Utility Setup Utility menus Main menu Security menu 76 Chapter 5 Computer Setup System Configuration menu Page 6 Specifications Computer specifications 78 Chapter 6 Specifications Page 25.7-cm (10.1-in), WSVGA, AntiGlare display specifications 80 Chapter 6 Specifications Hard drive specifications Hard drive specifications 81 Solid-state drive specifications 82 Chapter 6 Specifications System resource specifications Page Windows 7 backup and recovery Backing up and recovering using Roxio BackOnTrack Creating a copy of the hard drive Performing a recovery Using the Disaster Recovery utility Using the Instant Restore utility Using Windows Backup and Restore Using system restore points When to create restore points Creating a system restore point Restoring to a previous date and time Backing up and recovering using HP Recovery Manager Backing up your information Creating a set of recovery discs Performing a recovery Recovering using the recovery discs Recovering using the partition on the hard drive (select models only) Windows XP backup and recovery Backing up your information Performing a recovery Recovering your information Recovering the operating system and programs Page Page External monitor External monitor 97 RJ-45 (network) 98 Chapter 8 Connector pin assignments Page 9 Power cord set requirements Requirements for all countries and regions Requirements for specific countries and regions Requirements for specific countries and regions 101 10 Recycling Battery Display Page Page Page Page Page Index