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Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
Item | Description | Function |
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(1) | Product name | This is the product name affixed to the front of |
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| the computer. |
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(2) | Serial number (s/n) | This is an alphanumeric identifier that is unique to |
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| each product. |
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(3) | Part number/Product number (p/n) | This number provides specific information about the |
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| product's hardware components. The part number |
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| helps a service technician to determine what |
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| components and parts are needed. |
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(4) | Warranty period | This number describes the duration of the warranty |
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| period for the computer. |
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(5) | Model description | This is the alphanumeric identifier used to locate |
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| documents, drivers, and support for the computer. |
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16 | Chapter 3 Illustrated parts catalog |