Compaq D510 e-pc manual Solving Minor Problems Continued, Cause, Solution

		Troubleshooting
Solving Minor Problems (Continued)
Problem	Cause	Solution
	The keyboard itself is	Either replace the keyboard by a
	defective.	known working unit or try the
		keyboard with another PC.

You are not using the correct driver, or you need to update the driver. The keyboard driver is provided with all Windows 2000 and Windows XP preloaded systems. For other operating systems, refer to your operating system’s documentation.

Download the latest driver from the Compaq Web site www.compaq.com/support (search for Evo D510 e-pc).

You are not using the latest BIOS.

Download the latest BIOS from the Compaq Web site www.compaq.com/support (search for Evo D510 e-pc).

	Your keyboard uses	Replace the batteries.
	batteries, and the
	batteries need to be
	replaced.
The mouse is not	The mouse cable is not	1.	Switch off the PC (not necessary
working.	correctly connected.		with a USB mouse).
		2.	Plug the cable into the correct
			connector on the back of the PC
			(color coding is used for easy
			matching).
		3. Switch on the PC.
	You are not using the	Download the latest BIOS from the
	latest BIOS.	Compaq Web site
		www.compaq.com/support (search
		for Evo D510 e-pc).

Quick User’s Guide 2–5