Troubleshooting

When you think the projector may be out of order, please first check the following matters before requesting repair.

Symptom

 

Please check this

Reference page

 

 

 

 

Power does not come on

•

Is the power cable connected?

E-21

 

 

 

 

Projection lamp does not light

•

Is the lamp burned out?

E-42

 

•

Is the lamp unit cover installed?

E-43

 

•

Is the air filter installed?

E-45

 

•

Is the internal temperature high? If so, the lamp will not light

E-40

 

 

to protect the projector from damage.

 

 

•

Is the lamp usage time in excess of 2000 hours?

E-42

 

 

 

 

There is no image

•

Has the connected input been selected?

E-23

 

•

Is the cable of the connected equipment properly connected?

E-16, 20

 

•

Have "Brightness" and "Contrast" of the "Image adjustment"

E-36

 

 

menu been set all the way to the minus side?

 

 

•

Have you checked the functions of the personal computer?

E-18

 

 

 

 

Image is distorted

•

Is the projector set up properly?

E-14

 

•

Has keystone correction been applied?

E-38

 

 

 

 

Image is blurred

•

Has the focus been adjusted?

E-22

 

•

Is the projection distance within the range that can be

E-14

 

 

properly focused?

 

 

•

Has keystone correction been applied?

E-38

 

•

Is the lens cap attached?

E-8

 

 

 

 

The image flickers

•

Please adjust "Phase" of the "Sync adjustment" menu.

E-37

 

 

 

 

The image is out of adjustment

•

Are the settings of the "Sync adjustment" menu suitable?

E-37

 

 

 

 

The color is not right

•

Please adjust "Phase" of the "Sync adjustment" menu.

E-37

 

 

 

 

There is no sound

•

Is the volume adjustment set to the minimum?

E-28

 

 

 

 

There is a snap sound

•

This sound is associated with the minute expansion or

–

from the cabinet

 

shrinkage of the cabinet due to a change of the temperature.

 

 

 

It has no effect on performance or anything else.

 

 

 

 

 

The TEMP LED lights

•

Follow the instructions on the "Fault Protection" measures

E-40

 

 

page.

 

 

 

 

 

The LAMP/COVER LED

•

Is the air filter disengaged?

E-45

lights in red

•

Is the lamp unit cover disengaged?

E-43

 

•

Is the lamp usage time in excess of 2000 hours?

E-42

 

 

 

 

The remote control will

•

Is the battery exhausted? Or is it weak?

E-4, 13

not work

•

Is the remote control IR sensor exposed to illumination or

E-13

 

 

other light?

 

 

•

Is the remote control IR sensor blocked?

E-13

 

•

Is an inverter device located close by?

E-13

 

 

 

 

At the time of personal

•

Please adjust using the "Sync adjustment" menu.

E-37

computer input selection, the

 

 

 

position of the video is shifted,

 

 

 

or the display is compressed

 

 

 

 

 

 

 

E-46