Compaq SDLT 220GB, SDLT 110 manual Product Highlights

QuickSpecs

Compaq SDLT 110/220GB Tape Drive

PRODUCT HIGHLIGHTS (continued)

Compatibility and Integration Testing

Compaq’s SDLT 110/220-GB tape drives are fully supported and compatible with Compaq Servers, StorageWorks DLT Tape Enclosures & Array, and controllers. Compaq thoroughly tests products with leading software and operating systems, including VERITAS Backup Exec and CA ARCserve.

Software Supported

VERITAS Backup Exec v8.5 for Windows NT/2000

VERITAS Backup Exec v8.5 for NetWare

VERITAS Backup Exec Disaster Recovery Option

Computer Associates ARCserve 2000 for Windows NT/2000

Computer Associates ARCserveIT v6.6 for NetWare

Computer Associates ARCserve Disaster Recovery Option

Dantz Retrospect Backup v5.6 for Windows NT/2000 (Server & Workgroup version)

CarePaq™ Service & Support

Additional Warranty protection and/or Compaq Installation packages can be purchased.

Software Product Services

•Standalone telephone support

•Rights to a new license

•Media and documentation updates

Hardware Product Services

•Installation services

•On-site Maintenance (includes warranty support)

•Response time upgrades during the warranty period

•Post-warranty coverage

•RAID setup and performance consulting via statement of work

For additional hardware installation and maintenance information please refer to the URL’s listed below:

http://www.compaq.com/services/carepaq/us/install/cp_storage.html

http://www.compaq.com/services/carepaq/us/hardware/cp_storage.html

Warranty Upgrade Options

•Response - Upgrade on-site response from next business day to same day 4-hours

•Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days

•Duration - Select duration of coverage for a period of 1, 3, or 5 years

CarePaq Information

•CarePaq is defined as an upgrade to the product warranty attribute, available for a specific duration and hours of coverage.

•CarePaq is not available for less than the products warranty duration.

•CarePaq is available for sale anytime during the warranty period for most products, but the commencement date will be the same as the Warranty Start Date (delivery date to end user customer). Proof of purchase may be required.

•CarePaq services are prepaid.

For additional CarePaq (hardware & software) information, as well as, orderable part numbers please refer to the URL listed below: http://www.compaq.com/services/carepaq/index.html

DA-10772 World Wide — Version 10 — June 24, 2002 3