Concord Camera 3341z manual Viewing Video Clips on the Computer Windows 98/98SE/2000

TROUBLESHOOTING

SYMPTOM	POSSIBLE CAUSE	POSSIBLE SOLUTION
VIEWING VIDEO CLIPS ON THE COMPUTER (WINDOWS 98/98SE/2000)
Cannot playback stored video	Video playback files are missing.	Install Microsoft DirectX 9. (p.41)
clips on the computer.
INSTALLING SOFTWARE AND DRIVERS
Camera is not responding	The operating system may not be	Reset the camera by pressing the reset
during picture download to the	allocating adequate resources to	button with a pointed object such as a
PC.	download the pictures.	pen. Reboot the computer.
	The Mini-USB cable is not plugged	Check that the Mini-USB cable is
	into the camera.	plugged into the camera.
	The Mini-USB cable is not plugged	Check that the USB cable is plugged
	into the computer.	into the computer.
	The computer is not powered on.	Turn your computer on.
Cannot transfer pictures to the	The Software is not installed on the	Disconnect the Mini-USB cable from the
computer. The New Hardware	computer.	camera and the computer. Install the
Wizard cannot locate drivers.		camera software and drivers. (p.41)
(Windows 98/98SE)	Software is not fully or correctly	Disconnect the Mini-USB cable from the
	installed on the computer.	camera and the computer. Uninstall the
		software: Start-Settings-Control Panel-
		Add/ Remove Programs. Re-install the
		camera drivers. (See p.41)
SD CARDS
The camera does not	The card may not be SD certified.	Purchase a certified SD card.
recognize your SD Card.	The card may be corrupted.	Reformat the card.
		Caution: Formatting erases all pictures
		on the card. p.35
	No card is inserted in the camera.	Insert a card into the card slot.
		See p.9

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