Troubleshooting

Symptom

Check

Measures to take

 

• Is the main water being supplied actively?

Check the main water supply valve.

 

 

 

 

 

• Is the power connected?

Check if the power cord plug is plugged

 

into a 120 V~ 60 Hz wall outlet.

 

 

 

 

 

 

 

 

• Is water overflowing or leaking?

In this case, please contact the service

 

center.

 

 

 

 

 

 

 

 

• Does this occur frequently?

In this case, please contact the service

 

center.

 

 

 

 

 

 

 

 

Beeped and

 

 

All operations

Cleaning LED

• Is Inlet water high or low flow

In this case, please control inlet flux by

blinked while

abnormally

rate?

adjusting the inlet adapter valve.

the water is

occurred.

 

 

extracted.

 

 

 

 

 

 

 

 

 

 

Cleaning LED

 

In this case, after the ionized water

 

blinked while

• Do you check errors of the inlet

is extracted, the normal state can be

 

the water is

valve and the sensor flux?

recovered. But if this error frequently

 

not extracted.

 

occur, please contact the service center.

 

 

 

 

 

Beeped when

 

 

 

the water is

• Do you check disconnection of

In case that this problem is consistently

 

extracted and

occurred, please contact the service

 

automatically

electrolyzer?

center.

 

 

 

stopped.

 

 

 

 

 

 

Water leaks.

• Does the water leak when ionized water is

Close the water supply valve and

extracted?

 

contact the service center.

 

 

 

 

 

 

 

 

 

To prevent water overflowing by

 

 

 

mistake, ionized water extraction is

The operation

 

 

automatically stopped when a preset

automatically

• Has the extraction time exceeded the preset

time has passed.

stops when

- Ionized alkaline water, filtered water

time?

 

extracting ionized

 

: Stops after 2 minutes of continuous

 

 

water.

 

 

extraction

 

 

 

- Weak acidic ionized water: Stops after

 

 

 

2 minutes of continuous extraction.

 

 

 

 

 

 

 

This is caused by the calcium mineral

A white

 

 

that melts in the water has been

substance settles

• Has the calcium ion in the water combined with

extracted, depending on the main

at the bottom

water quality.

when ionic water

the carbonic acid in the water?

Although drinking the water is safe, if

 

 

is left over.

 

 

this symptom continues, ask for after-

 

 

 

sales service to protect the product.

Noise is

 

 

 

generated inside

• Do you hear the sound of air bubbles and water

The noise is generated when ionized

the product

water is generated by the electrolyzer

flowing when extracting ionized water?

when extracting

and this is normal.

 

 

ionized water.

 

 

 

 

 

 

 

For filter replacement: (213) 386-9900 / (213) 480-1600, For after-sales service: (213) 386-9900 /

39(213) 480-1600.

Page 40
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Coway EW-07GU warranty 39 213

EW-07GU specifications

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