Troubleshooting guide

Before requesting repair service, check the following list.

Even if the appliance is not out of order, the humidifier may not operate ormally because you are unfamiliar with the appliance or because of a appliance minor problem. In these cases, the following list will help you fix the problem without the help of Customer Service. If the trouble continues, contact our customer service.

Problem

Solution

 

 

 

 

White dust is

Fine materials on the nebulizer space and reservoil are

forming on the

harmless.

 

nebulizer water

 

Use the product after cleaning the nebulizer with clean water.

tank.

 

 

 

Check if the spray is in ‘weak’ mode.

 

Air blows but

If underground water has been used, replace it with tap water.

water vapor is

Clean the nebulizer and its surrounding area.

not produced.

 

If the water level in the reservoil is high, drain some water.

 

 

 

If underground water has been used, replace it with tap

 

water.

 

 

Is the water in the appliance hot, cold or frozen?

Humidity Level

(The use of water below 42.8 (6

or above 95 (35

may cause nebulizer failure.)

 

is low.

 

 

If the spray amount gets too small, remove the foreign

 

materials on the nebulizer surface.

 

 

Is the nebulizer damaged or is the lifetime of the nebulizer

 

expired? (The nebulizer is a consumable part.)

 

 

The humidity has

The smell comes from chlorine contained in tap water and is

harmless. (Use tap water stored for a day or water fully

a bad smell.

cooled after boiling will reduce the smell.)

 

Clean the inside of the appliance.

 

Water supply is

Put the water tank on the body correctly.

not consistent.

Fill with water to more than half the water tank.

 

 

 

 

The floor is too

Reduce the mist amount.

 

wet.

 

 

 

 

 

Coway Customer Service Center : (213) 386 -3033

Precaution

How to use

Troubleshooting

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Coway MHS-E5010X manual Troubleshooting guide, Before requesting repair service, check the following list

MHS-E5010X specifications

The Coway MHS-E5010X is an advanced air purifier that epitomizes the convergence of innovative technology and user-centric design. Known for its robust performance and energy efficiency, this model has gained a solid reputation in the realm of indoor air quality enhancement.

At the heart of the Coway MHS-E5010X is its multi-stage filtration system. This system begins with a pre-filter, which effectively captures larger particles such as dust and pet hair. Following this, the activated carbon filter plays a crucial role in removing odors and harmful volatile organic compounds (VOCs) from the air. The true HEPA filter then steps in, capable of trapping 99.97% of particles as small as 0.3 microns, including allergens like pollen, smoke, and mold spores. This combination ensures that the air you breathe is not only cleaner but also healthier.

The Coway MHS-E5010X is equipped with a powerful air purification capacity, suitable for larger living spaces. This makes it an excellent choice for families and individuals who are particularly concerned about air quality. With a Clean Air Delivery Rate (CADR) that meets the stringent standards set by various health organizations, users can be confident that their indoor air quality is being effectively maintained.

In terms of technological features, the Coway MHS-E5010X boasts smart sensors that monitor air quality in real time. These sensors automatically adjust the fan speed based on detected levels of indoor pollutants, ensuring optimal performance while conserving energy. The unit also features an intuitive digital display that showcases air quality levels, filter status, and operational modes, keeping users informed at a glance.

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Maintenance of the Coway MHS-E5010X is straightforward, with easily replaceable filters that ensure long-term efficacy of the device. Overall, the Coway MHS-E5010X stands out as a leader in air purification technology, providing a comprehensive solution for improving indoor air quality and promoting healthier living spaces for its users. Whether for combating allergens or simply enhancing the freshness of your home, the Coway MHS-E5010X is a commendable choice for anyone seeking cleaner air.