2-Series Professional Media Controller Crestron MC2E “Passthrough Mode” Window
The PC is now communicating directly with the device.
To exit Passthrough mode, simply click Functions | Exit Passthrough Mode. A
system reboot also exits the Passthrough mode.
Further Inquiries If after reviewing this Operations Guide, you cannot locate specific information or
have questions, please take advantage of the Crestron award winning customer
service team by calling:
• In the US and Canada, call the Crestron corporate headquarters at
1-888-CRESTRON [1-888-273-7876].
• In Europe, call Crestron International at +32-15-50-99-50.
• In Asia, call Crestron Asia at +852-2341-2016.
• In Latin America, call Crestron Latin America at +5255-5093-2160.
• In Australia and New Zealand, call Crestron Pacific at
+613-9480-2999.
Firmware Upgrades To take advantage of all the MC2E features, it is important that the unit contains the
latest firmware available. Therefore, please check the Crestron website
(http://www.crestron.com/downloads/software_updates.asp) for the latest version of
firmware. Not every product has a firmware upgrade, but as Crestron improves
functions, adds new features, and extends the capabilities of its products, firmware
upgrades are posted. If you have questions regarding upgrade procedures, contact
Crestron customer service.
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