Troubleshooting

Problem Possible Cause A

Appendix A
Problem Possible Cause Action
Unit operates
erratically
Static electricity may
cause the hub to
behave erratically.
Reset the hub by
disconnecting it from
your computer. Wait 5
seconds, then
reconnect it.
USB devices
operate erratically or
can't be powered
on.
Connected USB
devices may require
too much power for
bus-powered operation.
Connect the CyberPower
AC power adapter to
Unit fails to operate
at all.
Non-USB compliant
operating system.
Insure that your
computer is fully USB-
compatible and a USB-
compliant operating
system is installed.
(see System
Requirements section)
the hub.
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