Basic Troubleshooting For Your PC | Psion Teklogix Win CE 4.2

Chapter 7: Troubleshooting And Tips

Basic Troubleshooting For Your NETBOOK PRO

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7.2.2 Basic Troubleshooting For Your NETBOOK PRO

1.Close down all applications. To see all active programs, look on the taskbar. Each program running will have a button. The programs can be activated then closed normally, or if necessary, you can right-click on the program’s taskbar button and choose Close from the context menu.

2.Check that the PC Connection setting in the Control Panel is enabled and set to the correct serial port. Note that a partnership must already exist for the Infrared port to use ActiveSync correctly.

3.Perform a soft reset on the NETBOOK PRO.

7.2.3 Basic Troubleshooting For Your PC

1.Close down any other open applications in Windows.

2.If you have a laptop:

• Make sure you have no PC Cards (PCMCIA cards) plugged in.

104Psion Teklogix NETBOOK PRO Win CE 4.2 User Manual

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Psion Teklogix Win CE 4.2 user manual Basic Troubleshooting For Your PC, Basic Troubleshooting For Your Netbook PRO

Contents

Netbook PRO Copyright 2003 by Psion Teklogix Inc., Mississauga, Ontario Return-To-Factory Warranty Page Table of Contents Configuring The Unit Contents Files, Folders, and Programs Iii Configuring Communications Specifications Appendix a Support Services And Worldwide Offices Appendices Approvals and Safety Summary Vii Approvals And Safety Summary FCC Information for the USA TTE Directive 1999/5/EC FCC Information to the User Important Safety Instructions Emissions Information for Canada LITHIUM-ION Battery Safety Precautions Approvals And Safety Summary INTRODUCTION1 Page About This Manual About This Manual Text Conventions Text Conventions Screen Caring For The Netbook PROAbout ActiveSync Charging Storage Temperature Backup BatteryOperating Temperature Drop Rating Magnetic Fields And Static Electricity ServiceHumidity Page Getting Started Page Turning On And Off Features Of The Netbook PROFeatures Of The Netbook PRO Passwords Passwords Finding And Using The Stylus Finding And Using The Stylus Power Management Power Management Power Properties Power Properties Battery Battery Calibration Power Properties Power Saving Schemes Power Properties Schemes Switch to Stand-By Power SchemeSwitch To Dim Switch to Suspend Power Schemes Switch To Standby Menu Power Schemes Switch To Suspend Menu Advanced Tab Charging The Netbook PRO Battery Pack Battery CareFitting The Main Battery Changing Battery Packs Prolonging Battery Life Memory Cards Internal Backup BatteryMemory Cards Inserting And Removing An MMC Or SD Card Inserting And Removing An MMC Or SD Card Inserting And Removing a Compact Flash Card Inserting And Removing a Compact Flash Card Inserting And Removing a Pcmcia Card Inserting And Removing a Pcmcia Card Connecting USB Accessories Connecting USB Accessories Start Button And Taskbar Start Button And Taskbar Resetting The Netbook PRO Resetting The Netbook PRO Performing a Soft Reset Performing a Soft Reset Performing a Hard Reset Performing a Hard Reset First Steps First StepsNavigating Between Files And Folders Programs And Files Using MenusStarting Programs Entering Information Using Dialogs Using Dialogs Copying Information Between Programs Copying Information Between ProgramsDialog Buttons Configuring the Unit Page Things To Do First Entering Owner and Password Information Entering Owner and Password InformationSetting The Time, Date, And Time Zone Things To Do First Things To Do Next Setting Up ActiveSyncThings To Do Next Setting Up ActiveSync Partnerships Connecting Via RS232 Serial Things To Do Next Connecting Via RS232 Serial Things To Do Next Connecting Via Infrared IrDA Connecting Via Infrared IrDAConnecting Via Ethernet 802.11b Backing Up To a Memory Card Restoring Files From a Memory-Card BackupBacking Up To a PC Things To Do Next Backing Up To a PC Exploring The Control Panel Things To Do Next Exploring The Control Panel Securing Your Information Things To Do Next Securing Your InformationPage FILES, FOLDERS, and Programs Page Opening Files, Folders And Programs IntroductionMoving Around Introduction How can I see which programs are open? Closing Programs/FilesCreating New Folders Closing Programs/Files Creating New Files Start Menu DocumentsChanging File Attributes What names can I use for my files & folders? Managing Folders Managing Folders Memory-Card Folders Memory-Card Folders Flash Folder Flash Folder Additional Memory And Programs What Happens When System Memory Is Full?Checking System Memory Use Checking System Memory Use Storage Manager Storage ManagerFormatting a Memory Card Creating Partitions Creating Partitions Creating Partitions Partition Management Partition Management Partition Management Partition Management Page Using the PC Connection Page Using ActiveSync Getting Help Where Can I Find More Help?Tips On Using ActiveSync Help Getting Help Looking At Files On Your Netbook PRO Copying a File Using Drag And DropWorking With Your Files Working With Your Files Copying a File Using Copy And Paste Copying a File Using Copy And Paste Opening Netbook PRO Files From Your PC Performing Your First BackupBacking Up Your Netbook PRO With ActiveSync Synchronizing Your Netbook PRO Performing Regular BackupsWhat Is Synchronization? Synchronizing Your Netbook PRO Synchronizing Your Netbook PRO Synchronizing Your Netbook PRO On-Schedule Outlook Sync Using An Existing PartnershipUsing An Existing Partnership Page Configuring Communications Page 802.11b Radio Configuration 802.11b Radio Configuration 802.11b Radio Configuration GSM/GPRS Radio Configuration GSM/GPRS Radio Configuration GSM/GPRS Radio Configuration GSM/GPRS Radio Configuration GSM/GPRS Radio Configuration GSM/GPRS Radio Configuration Bluetooth Radio Configuration Bluetooth Radio Configuration Netbook PRO Bluetooth Settings Netbook PRO Bluetooth Settings Netbook PRO Bluetooth Settings Netbook PRO Bluetooth Settings Using E-mail On The Netbook PRO Internet And E-Mail SettingsUsing The Internet On The Netbook PRO Connecting By Telephone Line To a Remote Mailbox Personal Dial-up Account Types Of E-mail AccountIf You Don’t Have An Internet/E-mail Account Remote e.g. Office E-mail Account Glossary Of Terms DNS Setting Up Your Netbook PRO Setting Up Your Netbook PROHow To Use Internet Explorer/Inbox Getting Help Information Checklist What Information Do I Need? Setting Up E-mail On Netbook PRO Setting Up E-mail On Netbook PROConnecting The Modem Setting Up Dialing What Do I Need To Do This? Setting Up The Internet Service Setting Up The Modem Setting Up The E-mail Program Email Account Management tab Troubleshooting and Tips Page Times Aren’t Correct In The Time Program If You Forget Your PasswordGeneral Tips Netbook PRO Doesn’t Turn On/Off Resetting The Netbook PRO Battery Life Of The Netbook PRO Charging Times Tips When Installing ActiveSyncActiveSync Connection Problems Using Windows 95/98/NT 103 Basic Troubleshooting For Your PC Basic Troubleshooting For Your Netbook PRO Basic Troubleshooting For Your PC 105 Device Conflicts Device Conflicts 107 5 Fax/Modem On COM 1/2/3/4 Fax/Modem On COM 1/2/3/4 109 Temp FolderTemp Folder Temp Folder 111 Basic Troubleshooting For Synchronization ProblemsTroubleshooting ActiveSync Synchronization Problems Other Things To Try Other Things To Try SPECIFICATIONS8 113Page Hardware Specifications 115 Standard Display Power RequirementsStandard Operating System Standard Processor And Memory Standard Operating System 117Page Appendix a Worldwide Offices Worldwide WEB Page Appendix B Page Program License Agreement Microsoft END User License Agreement Eula Microsoft END User License Agreement Eula Microsoft END User License Agreement Eula Index Index 16-21 III Power Properties Power Scheme Xii TLS 79 toolbar