Section 5 - Troubleshooting

2. The computer does not recognize the WUA-1340 Wireless Adapter.

Make sure that the WUA-1340 Wireless Adapter is properly seated in the computer’s USB slot.

If Windows® does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were previously loaded.

3. The computer with the WUA-1340 installed is unable to connect to the wireless network and/or the Internet.

• Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a problem with the broadband connection.

• Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power and Ethernet cables are firmly connected.

• Check that the IP Address, subnet mask, gateway, and DNS settings are correctly entered for the network

• In Infrastructure mode, make sure the same Service Set Identifier (SSID) is specified on the settings for the wireless clients and access points. The SSID factory default setting for D-Link products is default. (Double-click on the WLAN icon in the taskbar. The Link Info screen will display the SSID setting.)

• In Ad-Hocmode, both wireless clients will need to have the same SSID. Please note that it might be necessary to set up one client to establish a BSS (Basic Service Set) and wait briefly before setting up other clients. This prevents several clients from trying to establish a BSS at the same time, which can result in multiple singular BSSs being established, rather than a single BSS with multiple clients associated to it.

D-Link WUA-1340 User Manual

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D-Link d-link wireless manual Computer does not recognize the WUA-1340 Wireless Adapter