ISP Connection Problems | D-Link DI-714 manual

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D-Link DI-714 user manual ISP Connection Problems, I can access the Broadband Router, but I can’t connect to my ISP

Contents

Wireless Broadband Router User’s Manual D-LinkDI-714 Hardware Installation Basic DI-714 Configuration & Main PageContents Troubleshooting Advanced SettingsTechnical Specifications Limited Warranty Registration Introduction Package Contents Introduction to Firewalls Introduction to Broadband Router Technology Introduction to Local Area Networking Point-to-Point Tunneling Protocol PPTP Introduction to Virtual Private Networking Introduction to Wireless Networking IP Security IPSecStandards Based Technology Installation Considerations Placement Hardware InstallationSafety Precautions device will violate the products warranty RESET POWERFront Panel Rear Panel Start-up and Log in Basic DI-714 Configuration & Main PagePage Main Page Setup Wizard Time Settings Device IP Settings Device IP AddressDevice IP Subnet Mask Enter the IP address that is assigned by your ISP Cable/DSL ISP SettingsEnter the IP subnet mask Enter the ISP gateway address Enter the DNS IP address ISP Additional Settings Password Enter the password of your ISP accountUser name Enter the user name of your ISP account MAC Address Enter the MAC address of the Ethernet adapter Host Name Enter the host name provided by the ISP Modem Settings Device Information Device Status This means that there is a connectionThis means that there is not a connection Basic Setup Page DHCP Server Settings Advanced Settings Virtual Server Settings Page Static Routing Dynamic Settings Modem String Settings Password Settings System Tools Intruder Detection LogIntruder Detection Log View detection logs Display Routing Table Gateway IP Address The IP Address of the assigned Gateway Type The type of routing protocol used System Diagnostics Load Default Settings Upgrade Firmware Reset Device Basic Functions TroubleshootingMy Broadband Router will not turn on. No LED’s light up Make sure that the power switch is set to “On” Sometimes my Broadband Router stops working or locks up The Link or Act LED’s do not turn on I can’t access my Broadband Router LAN Connection Problems I can’t connect to other computers on my LAN I can access the Broadband Router, but I can’t connect to my ISP ISP Connection Problems My online game does not work Internet Application Problems Wireless Troubleshooting Can’t access the Broadband Router from a wireless network cardMy E-Mail program doesn’t receive my E-Mail 3. Click on Load Default Settings Performing a Factory Reset Using the PING Utility in Windows 95/98/Me The screen shown below is an example of an unsuccessful PING C\ping PING, your connection is not completePinging 192.168.0.1 with 32 bytes of data Request timed out Request timed out Request timed out Request timed out D-Link DFE-530TX PCI Fast Eth Using the WINIPCFG Utility in Windows 95/98/Me Click on More Info to display additional IP information Standards Technical SpecificationsProtocols Supported Management Tech Support for customers within the United States Technical SupportTech Support for customers within Canada D-Link Technical Support over the Telephone 877 Hardware excluding power supplies and fans One 1 year Page Reorient or relocate the receiving antenna