2.How do I reset my router to factory default settings?
•Ensure the router is powered on.
•Press and hold the reset button on the rear of the device for 20 seconds.
Note: Resetting the router to factory default will erase the current configuration settings. To
3.How do I add a new wireless client or PC if I have forgotten my Wireless Network Name (SSID) or Wireless Encryption Key?
•For every PC that needs to connect to the router wirelessly, you will need to ensure you use the correct Wireless Network Name (SSID) and encryption key.
•Use the web based user interface (as described in question 1 above) to check or choose your wireless settings.
•Make sure you take a note of the settings so that you can enter them into each wirelessly connected PC.
note them down and attach to your router, or other location you find most convenient.
4.What can I do if my router is not working correctly?
•The manual contains a full troubleshooting section and can be downloaded from the
•Check the LED’s on the front of the router. The Power, Wireless and Internet LED should be on. One or more of the LAN LED should flash.
•Check that all the cables are firmly connected at both ends.
•Power the router off for 20 seconds, and then power it back on.
5.Why can I not get an Internet Connection?
•For Cable users make sure Clone MAC address option is ticked during Wizard installation (or enter the registered MAC) and make sure the service has been enabled/ connected and is operational.
•For ADSL users please contact your ISP to make sure the service has been enabled/ connected by your ISP and that your ISP username and password is correct.
Note: If you are unable to connect, see the Troubleshooting chapter of the product manual in the
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