Manuals / D-Link / Computer Equipment / Network Card

D-Link DWL-650 Contacting Technical Support, Safety UL, Tech Support for customers within Canada

Models: DWL-650

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Safety: UL

10. Contacting Technical Support

You can find software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link technical support through our website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone: (877) 453-5465

24 hours a day, seven days a week.

D-Link Technical Support over the Internet: http://support.dlink.com email:support@dlink.com

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone: (800) 361-5265

Monday to Friday 8:30am to 9:00pm EST

D-Link Technical Support over the Internet: http://support.dlink.ca email:support@dlink.ca

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D-Link DWL-650 manual Contacting Technical Support, Safety UL, Tech Support for customers within the United States

Contents

Building Networks for People 2.4 GHz Wireless Cardbus Adapter ManualD-Link AirPlus DWL-650+ Contents Installing the DWL-650+Using the Configuration Utility TroubleshootingSystem Requirements 1. Package ContentsContents of Package 2. Introduction Features and Benefits PowerLEDs Link3. Wireless Basics Wireless Basics Standards - Based TechnologyInstallation Considerations 4. Getting Started Wireless BasicsGetting Started Setting Up an Infrastructure NetworkGetting Started IP AddressSetting up a Wireless Ad Hoc Network Windows XP, 2000, Me, or 98 Installation 5. Installing the DWL-650+Installing the DWL-650+ Drivers & Utility Installing the Drivers and Utility continued… Installing the DWL-650+D\Setup.exe Drivers and UtilitySelect No, I will restart my computer later Installing the DWL-650+Drivers and Utility For Windows XP, FigInstalling the DWL-650+ 6. Using the Configuration UtilityDouble-click on the Configuration Utility icon Configuration Utility Link InfoConfiguration Configuration UtilityEncryption Configuration UtilitySite Survey Available NetworksProfiles PropertiesCurrent Setting PropertiesConfiguration Utility About Configuration UtilityD-Link AirPlus DWL-650+ 2.4GHz Wireless Cardbus Adapter DWL-650+7. Troubleshooting 1. Checking the Installation of the Drivers for the Wireless AdapterMy Computer Click Properties Click Device ManagerTroubleshooting AirPlus DWL-650+ Wireless AdapterSelect Properties to check that the drivers are installed properly Adapters2. I cannot connect to the access point or the wireless router 3. The DWL-650+ Power and Link lights are not on5. The computer does not recognize the DWL-650+ Wireless Adapter 4. I forgot my Encryption keyoem1.inf Using the Network Setup Wizard in Windows XP 7. How can I troubleshoot distance issues using the DWL-650+8. How do I use the 4x feature? Select Set up a home or small office networkNetworking Basics Using the Network Setup Wizard in Windows XPEnter a Computer description and a Computer name Networking BasicsPlease wait while the wizard applies the changes When the changes are complete, click NextNetworking Basics Format the disk if you wish, and click Next Networking BasicsInsert a disk into the Floppy Disk Drive, in this case drive A Networking Basics Please wait while the wizard copies the filesNetwork Setup Wizard Networking BasicsNaming your Computer In Windows XPComputer Select Properties and click Computer Name Tab in the System Properties windowChecking the IP Address in Windows XP/2000 name Select Workgroup and enter the name of the WorkgroupNetworking Basics Naming your ComputerNetworking Basics Type CommandChecking the IP Address in Windows XP/2000 Assigning a Static IP Address in Windows XP/2000 Control PanelNetwork Connections Networking BasicsAssigning a Static IP Address continued Area Connections Click PropertiesProtocol TCP/IP Click PropertiesSelect Use the following IP address in the Internet Protocol TCP/IP Properties windowNetworking Basics Assigning a Static IP Address continuedFor Windows Me and Checking the Wireless Connection by PingingFor Windows XP and 3. Sharing an LPR printer Adding and Sharing Printers in Windows XP1. Adding a local printer 2. Sharing an network printer Adding a local printer Printers and FaxesClick on Add a printer Networking BasicsSelect Local printer attached to this computer Select Use the following portNetworking Basics Adding a local printerNetworking Basics Adding a local printerNetworking Basics Adding a local printerSetting up a Network Printer Go to Start Printers and FaxesNetworking Basics Adding a local printerSetting up a network printer Add a PrinterPrinter Networking BasicsNetworking Basics Select Browse for a printerSetting up a network printer Network Setup Wizard on all the network computers Run the Add Printer Wizard on all the computers on your networkSetting up a network printer Networking BasicsSetting up an LPR printer Local PrinterNetworking Basics Printers and FaxesSelect Create a new port Enter the Printer IP Address and the Port Name, as shownSetting up an LPR printer Networking BasicsNetworking Basics Setting up an LPR printer Click SettingsClick Have Disk Setting up an LPR printerIf the printer driver is already installed Networking BasicsNetworking Basics Setting up an LPR printer You can rename your printer if you choose. It is optional9. Technical Specifications Other TasksNetworking Basics StandardsDiagnostic LED Power SpecificationsPhysical Dimensions TemperatureSafety UL 10. Contacting Technical SupportTech Support for customers within the United States Tech Support for customers within Canada11. Limited Warranty Page FCC Caution IMPORTANT NOTE FCC Radiation Exposure StatementRegistration