Before You Call for Service
Problem Solution Guide
NOTE: See Common Problems When Using the Bake Mode on page 12 for problems with cooking food.
Problem | May Be Caused By | What to Do |
Nothing works. | Oven not connected to electrical | Have a licensed electrician connect the oven to |
| power. | a properly wired electrical connection. |
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| Power to oven is off. | Turn on power at the circuit breaker or fuse |
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| box. Check for a tripped breaker or blown |
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| fuse. |
| Control panel locked. | Press CANCEL · SECURE key for 4 seconds to |
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| reactivate the control panel. |
| Power outage. | Contact the power company. |
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Oven will not heat. | Oven setting not correct. | Press CANCEL · SECURE, then follow the |
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| instructions in Operating the Oven section. |
| Oven set for delay timed cooking. | The oven will turn on automatically at the |
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| preset time. Press CANCEL · SECURE to |
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| return to normal operation. |
| Attempting to broil with the meat | The broil and convection broil settings will not |
| probe connected. | work when the meat probe is connected. Dis- |
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| connect the meat probe. |
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Foods over or under cook. | Incorrect cooking time or tempera- | Follow the instructions in Operating Your |
| ture. | Oven section. |
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Oven shuts off by itself after it | 12 hour timer is on. Unit is set | Turn off the 12 hour timer. See page 11. |
has been on for 12 hours. | to turn off automatically after 12 |
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| hours of continuous use. |
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Time on display not correct. | Time of day not set. | Set the time. See page 8. |
| Power failure or power was turned | Reset the time. See page 8. |
| off. |
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Cannot set clock. | Oven in use. Clock cannot be set | Turn off the oven before setting the clock. |
| while oven is in use. |
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Time flashes on display. | Power failure or power was turned | Reset the time. See page 8. |
| off. |
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Oven does not self clean. | Oven door not shut tightly. | Check for obstructions. Shut the door tightly. |
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| Oven set for delay timed cleaning. | The oven will start to self clean at the preset |
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| time. Press CANCEL · SECURE to return to |
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| normal operation. |
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| Oven not set properly. | Follow the instructions in Care and Cleaning |
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| section. |
| Meat probe connected. | The oven will not start the self clean cycle |
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| when the meat probe is connected. Disconnect |
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| and remove the meat probe. |
Oven light(s) will not work | Oven in self clean mode. | The light key does not work when the oven is |
(control panel is lit). |
| in self clean mode. See page 23. |
| Oven in Sabbath mode. | The light key does not work when the oven is |
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| in Sabbath mode. See page 20. |
| Light bulb(s) burned out. | Replace the light bulb(s). |
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Oven light(s) will not turn off. | Light key is set to on. | Press the light key to turn light(s) off. |
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| Continued... |
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