Before You Call for Service

Problem

May Be Caused By

What to Do

 

 

 

Oven door will not open.

Oven is set to self clean.

Check display. If lock symbol appears on

 

 

display oven door cannot be opened. Wait for

 

 

oven to complete self clean process or press

 

 

CANCEL · SECURE. Door will unlock once oven

 

 

has cooled.

 

 

 

Error code appears and stays

An error code having a letter with

Call for service.

on display, for example “U55.”

a number following it that appears

 

 

and stays on the display indicates

 

 

a problem that cannot be resolved

 

 

by the customer.

 

Warranty and Service

Getting Help

Before you request service:

1.Review the Before You Call For Service section of this manual (page 27).

2.Use the helpful tips found in our Problem Solution Guide.

3.Become familiar with the warranty terms and conditions of your product on the following page.

4.If none of these tips or suggestions resolves your problem, call our Customer Service center at the number below.

Dacor’s Customer Service center is available 6:00 a.m. – 5:00 p.m. Pacific Time

For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada Phone: (800) 793-0093, extension 2822

For non-warranty repairs or questions in the US and Canada

Phone: (800) 793-0093, extension 2813

Contact us through our web site at:

www.dacor.com/contact-us

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