Dacor OB36, OBSB162, OBS52, OBS36, OB52 Before You Call for Service, Problem, Possible Cause, Remedy

Before You Call for Service

Unnecessary service calls may be expensive, frustrating and time consuming. Before you call for service, please review the potential problems, possible causes and remedies shown in the table below.

Problem		Possible Cause	Remedy
1.	Nothing works.*	Grill is not connected to electrical power.	Have grill connected to the proper electrical
			supply by a qualified electrician or appliance
			installer.
		Power supply is not energized.	Check circuit breaker, wiring, fuses, plugs, etc.
2.	Ignitors do not spark.*	Circuit breaker is tripped.	Reset circuit breaker.
		House fuse is blown.	Replace house fuse.
3.	Sparking but no flame.	Gas shut-off valve is in “off” position.	Turn shut-off valve to “on” position.
		Ports on U-burner are clogged or dirty.	Brush U-burner with a steel brush and clear
			blockage with a toothpick or metal object
			(straightened paper clip, needle, or wire).

4.Burners ignite but flame is extremely large, distorted or yellow.

5.Burner flame goes out at low setting.

6.Ignitors spark continuously after flame ignition.

Ports on U-burner are clogged or dirty.

Grill is being operated on wrong type of gas.

Regulator is not installed, is faulty, or is set for the wrong type of gas.

Low gas pressure.

Air intake holes under the control panel are obstructed.

Incorrect installation.

Ports on U-burner are clogged or dirty at ignition location.

Power supply polarity is reversed.

Ignitors are wet or dirty.

Low burner flame.

Brush U-burner with a steel brush and clear blockage with a toothpick or metal object (straightened paper clip, needle, or wire).

Ensure that the type of grill matches the gas supply (natural gas or LP, do not attempt to covert from one type to the other).

Check installation, replace regulator, or set regulator for proper gas type.

Contact gas company, have incoming gas pressure tested.

Remove obstruction.

Check installation dimensions against installation instructions.

Brush U-burner with a steel brush and clear blockage with a toothpick or metal object (straightened paper clip, needle, or wire).

Have polarity corrected.

Dry ignitors or clean ignitors with a metal brush to remove any residue.

Contact gas company, have incoming gas pressure tested.

*The grill burners can be manually ignited with a match or the hand spark ignitor supplied with the unit. (Refer to Manual Lighting section on page 4.)