Other Problems, If you forgot your password | Apple APLLE MACBOOK

To see how much the battery has recharged, look at the Battery status menu in the menu bar.

Your display might also darken if you have energy saver features set for the battery. For more information, see “Adjusting Your Display” on page 28.

Other Problems

If you forgot your password

You can reset your administrator password and passwords for all other accounts.

1Insert your Mac OS X Install Disc 1. Then restart your computer and hold down the C key as it starts up.

2Choose Installer > Reset Password from the menu bar. Follow the instructions on the screen.

If you have a problem with an application

ÂFor problems with software from a manufacturer other than Apple, contact the manufacturer. Software manufacturers often provide software updates on their websites.

ÂYou can configure your MacBook to automatically check for and install the latest Apple software using the Software Update pane of System Preferences. For more information, choose Help > Mac Help and search for “Software Update.”

Note: Classic (or Mac OS 9) applications are not compatible with your computer and will not open.

Chapter 5 Troubleshooting

93

Image 93

Apple APLLE MACBOOK manual Other Problems, If you forgot your password, If you have a problem with an application

Contents

User’s Guide Page Contents Using Your MacBook Adding Memory to Your MacBook Troubleshooting Appendix C Connecting to the Internet Appendix D Top Ten QuestionsIndex Getting Started Plug In the Apple MagSafe 60W Power Adapter Setting Up Your MacBook Connect Your Cables To connect to a DSL or cable modem or an Ethernet network Turn On Your MacBook Trackpad Problems Turning On the Computer? Nothing happens when you press the power buttonConfigure Your MacBook with Setup Assistant To transfer information, make sure Using Setup Assistant, you can transfer Getting Started Basic Components of Your MacBook Sleep indicator light Built-in iSight camera and camera indicator lightPower button Microphone Brightness Volume Standard Controls Features of Your MacBook Keyboard Video Mode Toggle key Volume controlsFunction Fn key Brightness controls Port Out port Additional Components of Your MacBook £ Mini-DVI video out port FireWire 400 port ¯ MagSafe power adapter portGigabit Ethernet port 10/100/1000 Base-T Two high-speed USB 2.0 Universal Serial Bus ports Putting Your MacBook to Sleep or Shutting It Down Putting Your MacBook to SleepTo put the computer to sleep, do one of the following Shutting Down Your MacBook Calibrating Your BatteryTo wake the computer To shut down your computer, do one of the following To calibrate your battery Getting More Information To get Mac Help Getting Answers Using Mac Help Getting to Know Your MacBook2 Adjusting Your Display Changing the Size of Images on the Screen To change the resolution on your display Using Your Power Adapter AC plug Tips for Using the Trackpad Using the Trackpad Using the Keyboard Using a Mouse Use your Apple Remote to Using the Apple Remote and Front Row Volume/Menu Up button IR window Previous/Rewind button Pairing Your Apple Remote Using the Apple Remote with Keynote To pair your Apple Remote with your MacBook Replacing the Battery To replace the battery Using the Keyboard to Control Front RowTurning Off IR Reception To turn off IR reception Using the Built-in iSight Camera Taking Pictures with Photo BoothGetting More Information About the Apple Remote To take a picture with Photo Booth Using Your iSight Camera with iMovie HDTo use a picture as your buddy picture or account picture To capture live video Videoconferencing with iChat AV Turning Off the iSight Camera Videoconferencing with More Than One BuddyTo start a videoconference To start a videoconference with more than one buddy Using Your Picture as Your Buddy Picture Learning About Mac OSTo set your buddy picture Customizing Your Desktop and Setting Your Preferences Using Applications When an Application Doesn’t Respond Keeping Your Software Up to DateTo force an application to quit To check for updated software Connecting to a Printer To set up a printer Playing a CD and Connecting HeadphonesMonitoring Printing To learn more about iTunes Transferring Files to or from Another Computer Connecting a Camera or Other FireWire or USB Device Getting to Know Your MacBook Page Using Your MacBook Using Universal Serial Bus USB Devices Understanding USB Devices and Battery Power Using Multiple USB Devices at the Same Time Getting More Information About USB Connecting with FireWire Using FireWire Devices Connecting Your MacBook to Another Computer Using FireWire Understanding FireWire Devices and Battery Power Getting More Information About FireWire Getting More Information About AirPort Extreme How AirPort Provides Wireless Internet Access Using Bluetooth Wireless Technology Setting Up a Bluetooth Device To set up a Bluetooth deviceTo delete a pairing with a device Getting More Information About Using Ethernet Connecting with Ethernet Using External Video Support Connecting an External Display or Projector Connecting a TV, VCR, or Other Video Device Using Your MacBook with the Display Closed Connecting Speakers and Other Audio Devices Using Your Optical Drive Inserting a CD or DVD Disc To install or use software from a CD or DVD discEjecting a Disc To eject a disc, do one of the following Recording CD-R and CD-RW Discs Playing DVDs To record music from your iTunes library To record data on CD-R, CD-RW, DVD±R, or DVD±RW discs To burn an iDVD project onto a blank DVD±R or DVD±RW disc Getting More Information Understanding Sudden Motion Sensor Using Your Battery Using Your MacBook Charging a Battery Removing and Replacing the Battery For the best conservation of battery power, do the following Understanding Battery Conservation Tips Getting More Information About Your MacBook Battery Securing Your MacBookGetting More Information About Security Options Adding Memory to Your MacBook4 Removing the Battery Installing Additional Memory Adding Memory to Your MacBook Installing Memory Levers Notches Put this end Replacing the Battery To check the computer’s memory Making Sure Your MacBook Recognizes the New MemoryPage Troubleshooting5 If the computer doesn’t respond or the pointer doesn’t move Problems That Prevent You from Using Your Computer If the computer doesn’t turn on or start up If the display suddenly goes black or your system freezes Other Problems If you forgot your passwordIf you have a problem with an application If your computer’s hard disk is not recording data correctly If you suspect a problem with your computer hardware If you have problems with your Internet connectionIf you have trouble ejecting a disc Installing Mac OS X and Applications Reinstalling the Software That Came with Your Computer Installing Applications To use Apple Hardware Test Using Apple Hardware Test Locating Your Product Serial Number Page 101 Appendix Battery Power AdapterOperating Environment 102 103 Understanding General Safety Instructions Appendix B Safety, Use, and Care Information 105 Setting Up Your MacBook and Power Adapter Carrying Your MacBook Using Your MacBook Cleaning Your MacBook Display Cleaning Your MacBookStoring Your MacBook 107 Laser Information Avoiding Hearing Damage 109 High-Risk Activities Warning Keyboard and Trackpad Understanding Ergonomics 111 Chair Learning About Apple and the Environment External MouseBuilt-in Display 113 There are four kinds of Internet connections To find the settings on a Windows computer To find the settings on a Mac OS X computerBefore you connect to the Internet 114 115 Gathering the Information You Need Appendix C Connecting to the Internet Entering Your Information Using Network Setup Assistant to ConnectTo use Network Assistant 117 Manually Entering Information To enter your information manually118 To use Network Diagnostics Troubleshooting Your ConnectionCheck the cables and power supplies Cable Modem, DSL Modem, and LAN Internet Connections Turn the modem off and on and reset the modem hardware To check System Preferences settingsPPPoE Connections 121 Network ConnectionsPage 123 Top Ten Questions How does the Mac OS X interface work? 125 How do I make my MacBook battery last longer? 126 Forgot my password. How do I reset it? 127 Page FCC Compliance Statement Radio and Television Interference129 FCC Bluetooth Wireless Compliance Wireless Radio UseBluetooth Industry Canada Statement Bluetooth Europe-EU Declaration of Conformity 131 Energy Star Compliance 132 Disposal and Recycling Information 133 Index 134 Preferences 135 136 137 Display goes black 92 hard disk 138 USB