Before You Call for Service
Problem |
| Possible Cause | Remedy |
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Food does not heat. |
| No power. | See nothing works, above. |
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| Induction cooktops will not work |
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| unless utensil is magnetic. Try |
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| another type of utensil. |
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| No pot or pan placed on cooking zone. |
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| Cookware not magnetic. | Use proper cookware. See page |
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| Cookware curved or warped on | 5. |
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| bottom. |
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| Cookware not centered on cooking | Center cookware on cooking |
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| zone. | zone as shown on page 5. |
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| Cookware too small for cooking zone. | Move pot or pan to smaller |
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| cooking zone. |
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| Supply voltage too low. | Have a licensed electrician check |
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| supply voltage. |
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Error code appears on display |
| An element may have overheated. | Error code E2 indicates that an |
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| element has |
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| off the control and allow the |
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| element to cool. Make sure that |
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| all cooling vents on the chassis |
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| are not blocked and make sure |
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| there is nothing covering the |
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| top of the cooktop, other than |
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| proper utensils. Element should |
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| reset after cooling and begin to |
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| work again. If element is still not |
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| functional, call for service. |
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| Fluids spilled or items lying on or near | Clean up any spills and remove |
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| the controls may cause an error code | any items near the controls. |
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| to be displayed and the cooktop may |
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| turn off. |
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| Cooktop needs to be reset. | Turn off power to the cooktop, |
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| wait 10 seconds then turn power |
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| back on to see it the error code |
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| clears. If the error code returns, |
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| call for service. |
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| Parts and Accessories |
|
Description | Part Number |
Dacor Cooktop Cleaning Creme | A300 |
Razor blade scraper (Ceran scraper) | 82499 |
To order parts and accessories, contact your Dacor dealer or visit www.everythingdacor.com.
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