Before You Call for Service

Problem

 

Possible Cause

Remedy

 

Food does not heat.

 

No power.

See nothing works, above.

 

 

 

Non-magnetic utensil used.

Induction cooktops will not work

 

 

 

 

unless utensil is magnetic. Try

 

 

 

 

another type of utensil.

 

 

 

No pot or pan placed on cooking zone.

 

 

 

 

Cookware not magnetic.

Use proper cookware. See page

 

 

 

Cookware curved or warped on

5.

 

 

 

bottom.

 

 

 

 

Cookware not centered on cooking

Center cookware on cooking

 

 

 

zone.

zone as shown on page 5.

 

 

 

Cookware too small for cooking zone.

Move pot or pan to smaller

 

 

 

 

cooking zone.

 

 

 

Supply voltage too low.

Have a licensed electrician check

 

 

 

 

supply voltage.

 

Error code appears on display

 

An element may have overheated.

Error code E2 indicates that an

 

 

 

 

element has over-heated. Turn

 

 

 

 

off the control and allow the

 

 

 

 

element to cool. Make sure that

 

 

 

 

all cooling vents on the chassis

 

 

 

 

are not blocked and make sure

 

 

 

 

there is nothing covering the

 

 

 

 

top of the cooktop, other than

 

 

 

 

proper utensils. Element should

 

 

 

 

reset after cooling and begin to

 

 

 

 

work again. If element is still not

 

 

 

 

functional, call for service.

 

 

 

Fluids spilled or items lying on or near

Clean up any spills and remove

 

 

 

the controls may cause an error code

any items near the controls.

 

 

 

to be displayed and the cooktop may

 

 

 

 

turn off.

 

 

 

 

Cooktop needs to be reset.

Turn off power to the cooktop,

 

 

 

 

wait 10 seconds then turn power

 

 

 

 

back on to see it the error code

 

 

 

 

clears. If the error code returns,

 

 

 

 

call for service.

 

 

 

 

 

 

 

Parts and Accessories

 

Description

Part Number

Dacor Cooktop Cleaning Creme

A300

Razor blade scraper (Ceran scraper)

82499

To order parts and accessories, contact your Dacor dealer or visit www.everythingdacor.com.

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