Troubleshooting
Unnecessary service calls may be expensive, frustrating and time consuming. Before you call for service, please review the potential problems, possible causes and remedies shown in the table below.
Problem
1.Appliance Does Not Operate
2.Vibration or Rattling (Slight vibration is normal).
3.Motor Operates for Long Periods or Cycles On and Off Frequently
4.Compartment Too Warm
5.Appliance Has Odor
Possible Cause
Appliance may be in defrost cycle when motor does not operate for about 30 minutes.
If interior light is not on, appliance may not be plugged in at wall outlet. Push the plug completely into the wall outlet.
The fuse is blown/circuit breaker is tripped. Replace fuse or reset the breaker.
Adjust the leveling legs as shown in the Installation Instructions.
Normal when appliance is first plugged in. Wait 24 hours for the appliance to completely cool down.
Often occurs when large amounts of beverages are placed in appliance. This is normal.
Door left open or package holding door open.
Hot weather or frequent door openings. This is normal.
Temperature control set at the coldest setting. See Temperature Control. Allow 24 hours for temperature to change.
Temperature control not set cold enough. See Temperature Control. Allow 24 hours for temperature to change.
Warm weather or frequent door openings.
Door left open for long time.
Package may be holding door open.
Interior needs cleaning. See Care and Cleaning.
Keep open box of baking soda in appliance; replace every 3 months.
6. | Door Not Closing Properly | Door gasket is sticking or folding over. Apply petroleum jelly or paraffin |
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| wax to the face of the gasket. |
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| The door is hitting an internal component inside the appliance. Adjust |
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| interior components to prevent interference. |
7. | Moisture Forms on Outside of Appliance | Not unusual during periods of high humidity. If bothersome, wipe surface |
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| dry; otherwise. moisture will evaporate in time. |
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| Door left open or package holding door open. |
8. | Frost or Moisture Collects Inside | Too frequent or too long door openings. |
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| In humid weather, air carries moisture into appliance when door is |
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| opened. Unit will dissipate moisture in time. If bothersome, wipe surface |
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| dry. |
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| Temperature control set at coldest setting. |
9. | Interior Light Does Not Work | No power at outlet. |
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| Light bulb needs replacing. See Care and Cleaning. |
Troubleshooting Guide
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