Care and Maintenance
Frequently, a problem is minor and a service call may not be necessary, use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number for assistance.
| Difficulty | Possible Cause | Suggested Solution |
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| Does not work | No power to unit. | Check connection of power cord to |
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| power source. |
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| Power cord is unplugged. | Plug in unit. |
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| Wrong voltage is being used. | Use proper voltage. |
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| Cools too frequently | Temperature control too high. | Check setting and adjust as needed. |
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| Door is not closed. | Close door securely. |
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| Hot food inserted. | Be sure that food is cool before inserting. |
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| Door opened too long | DO NOT keep door open for too long. |
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| or too often. | MINIMIZE door openings. |
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| Close proximity to heat source | DO NOT place unit close to heat sources |
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| or direct sunlight. | or direct sunlight. |
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| Internal temperature | Temperature control too high. | Check setting and adjust as needed. |
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| too cold |
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| Internal temperature | No power to unit. | Check connection of power cord to |
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| not cold enough |
| power source. |
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| Power cord is unplugged. | Plug in unit. |
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| Temperature control too low. | Check setting and adjust as needed. |
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| Door is not closed. | Close door securely. |
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| Hot food inserted. | Be sure that food is cool before inserting. |
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| Door opened too long | DO NOT keep door open for too long. |
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| or too often. | MINIMIZE door openings. |
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| Air flow obstruction. | Allow room for air to circulate around unit. |
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| Wrong voltage is being used. | Use proper voltage. |
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| Close proximity to heat source | DO NOT place unit close to heat sources |
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| or direct sunlight. | or direct sunlight. |
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| Freezer is not cold | Temperature control too low. | Check setting and adjust as needed. |
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| enough |
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| Door not closed. | Close door securely. |
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| Hot food is inserted. | Be sure that food is cool before inserting. |
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| Door opened too long | DO NOT keep door open for too long. |
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| or too often. |
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| Wrong voltage is being used. | Use proper voltage. |
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| Light will not work | No power to unit. | Check connection of power cord to |
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| power source. |
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| Power cord is unplugged. | Plug in unit. |
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| Bulb is loose, needs replacing | Tighten or replace the bulb. Check the |
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| or the door switch is stuck. | switch for obstructions and clean. |
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