TROUBLESHOOTING
From time to time a problem may arise which is minor in nature, and a service call may not be necessary; use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number for assistance.
Tel:1-800-26-
PROBLEM | POSSIBLE CAUSE | SUGGESTED SOLUTION |
1) Freezer does not | • No power to unit. | • Check connection of power cord |
work. |
| to power supply. |
| • Power cord is unplugged. | • Plug in unit. |
| • Wrong voltage being used. | • Use proper voltage. |
|
|
|
2) Freezer runs | • Temperature is too high. | • Lower temperature control. |
continuously. | • Door is not closed. | • Close the door. |
| • Hot food inserted into cabinet. | • Cool food to room temperature |
|
| before inserting. |
| • Door opened too long/often. | • Minimize door openings/duration. |
| • Close proximity to heat source | • Do not place unit close to heat |
| or direct sunlight. | source or in direct sunlight. |
|
|
|
3) Internal temperature | • No power to unit. | • Check connection of power cord |
not cold enough. |
| to power supply. |
| • Power cord is unplugged. | • Plug in unit. |
| • Temperature is too low. | • Raise temperature control. |
| • Door is not closed. | • Close the door. |
| • Hot food inserted into cabinet. | • Cool food to room temperature |
|
| before insterting. |
| • Door opened too long/often. | • Minimize door openings/duration. |
| • Air flow obstruction. | • Allow room for air to circulate |
|
| around the unit. |
| • Wrong voltage is being used. | • Use proper voltage. |
| • Close proximity to heat source | • Do not place unit close to heat |
| or direct sunlight. | source or direct sunlight. |
|
|
|
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