Danby DFF261WDB installation instructions Troubleshooting, Problem Possible Cause Solution

TROUBLESHOOTING

Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number 1-800-263-2629for assistance.

	PROBLEM	POSSIBLE CAUSE	SOLUTION
		• No power to unit.	• Check connection of power cord at power
			source.
1)	Unit does not work.
		• Power cord is unplugged.	• Plug in unit.
		• Wrong voltage is being used.	• Use proper voltage.
		• Temperature control too high.	• Adjust settings as needed.
2)	Refrigerator running too	• Door not closed.	• Close the door securely.
		• Hot food inserted.	• Cool food before inserting.
	frequently.
		• Doors open too long/often.	• Minimize door openings/duration.
		• Close proximity to heat source or direct	• DO NOT place unit close to heat sources or in
		sunlight.	direct sunlight.
3) Internal Temperature too		• Temperature control too high.	• Adjust settings as needed.
	cold.
		• No power to unit.	• Check connection of power cord at power
		• Power cord is unplugged.	source.
			• Plug in unit.
		• Wrong voltage is being used.
			• Use proper voltage.
		• Temperature control too low.
4) Internal Temperature not			• Check/adjust settings as needed.
	cold enough.	• Hot food inserted.	• Cool food before inserting.
		• Doors open too long/often.
			• Minimize door openings/duration.
		• Air flow obstruction.	• Allow room for air to circulate around the unit.
		• Close proximity to heat source or direct	• DO NOT place unit close to heat sources or in
		sunlight.	direct sunlight.
		• Temperature control too low.	• Adjust settings as needed.
		• Door not closed.	• Close door securely.
5) Freezer not cold enough.		• Hot food inserted.	• Cool food before insterting.
		• Doors open too long/often.	• Minimize door openings/ duration.
		• Wrong voltage is being used.	• Use proper voltage.
		• No power to unit.	• Check connection of power cord to power
			source.
6) Light will not work.		• Power cord is unplugged.	• Plug in unit.
		• Bulb is loose/needs replacing.	• Tighten or replace bulb.
		• Door switch is stuck.	• Check the switch for obstructions, clean if
			necessary.

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