DCS BFG-308S Troubleshooting Outdoor Appliance, Before Calling for Service, Problem What to do

TROUBLESHOOTING - OUTDOOR APPLIANCE

BEFORE CALLING FOR SERVICE:

If the outdoor appliance does not function properly, use the following checklist before contacting your dealer for service. You may save the cost of a service call. Troubleshooting is for general purposes only. If the problem persists and you feel you require service, contact your dealer or the nearest authorized agency to perform service. Only authorized agencies can perform warranty service. Call DCS Customer Care at

(888) 936-7872.

PROBLEM	WHAT TO DO
Outdoor appliance won’t light	Is the gas supply turned on?
when the control knob is	Ensure the outdoor appliance is cool. Remove the
pushed.
	outdoor appliance top grates and the ceramic radiant
	trays. Watch the electrode tip. You should see a spark
	jump from the tip of the electrode when the ignition
	button is pushed.
	If there is no spark when ignition button is pushed,
	check the battery condition. Battery condition should
	be checked at least once a year.
	Attempt to match light the burner (see page 27 & 31).
	Check to see that other burners on the unit operate.
	Clean ignition tip of any debris.
	Is it too windy? Wind break is needed.
Burner flame is yellow or or-	Check the burner inlet for obstructions such as spider
	webs. Check the air shutter for proper adjustment.
ange, in conjunction with the	Outdoor appliance may be in a dusty area. Move to
odor of gas.
	less dusty area if possible.
	If only one of th burners appears low, clean the orifice
Low heat with knob in “HI” or	and burner, clearing ports of any obstruction (see
	page 34).
“SEAR” position.
	Outdoor appliance may be in a dusty area. Move to
	less dusty area if possible.
	Check for proper gas supply and pressure.
	Pre-heat outdoor appliance for a full 15 minutes.
	If using LP gas, check for empty tank.
	Regular checkup. Turn all knobs to “OFF”, turn gas
	supply “off”. Wait 5 minutes. Ensure all knobs are “off”.
	Then turn gas supply “on” and wait 30 seconds. Then
	attempt to light the burners.
	Wind is blowing heat away from the food.

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