Trouble Shooting

Please review this list before calling a service centre. It could save you time and money. This list includes frequent complaints that do not arise from defective workmanship or material usage. Some of the features described here may not apply to your model.

Symptom

Check

 

 

 

The refrigerator does not

Make sure the refrigerator plug is securely plugged in.

operate.

Check for a blown fuse or tripped circuit breaker.

 

Test the wall socket for power using another appliance.

 

Inspect the electrical cord for damage.

 

Eliminate the use of an extension cord, if any is being used.

 

 

 

Condensation on the side

Very cold ambient conditions. Frequent opening and closing of the door. Highly

wall of the fridge

 

humid ambient conditions. Storage of food containing liquid in open containers.

compartment

 

Leaving the door ajar. Switching the thermostat to a colder degree.

 

Decreasing the amount of time the door is left open or using it less frequently.

 

Covering the food stored in open containers with a suitable material.

 

Wipe the condensation using a dry cloth and check if it persists.

 

 

 

Compressor is not

The protective thermal fuse of the compressor will blow out during sudden

running.

 

power failures or plugouts and plugins as the ref rigerant pressure in the

 

 

cooling system of the refrigerator has not yet been balanced. Your refrigerator

 

 

will start running approximately after 15 minutes. Please call a service centre if

 

 

the refrigerator does not start up at the end of this period.

 

The refrigerator is in defrost cycle. This is normal for an automatic defrosting

 

 

refrigerator. The defrosting cycle occurs periodically.

 

Your refrigerator is not plugged into the wall socket. Make sure that the plug is

 

 

properly fitted into the wall socket.

 

Have the temperature adjustments been correctly made?

 

Power might be cut off.

 

 

 

The fridge is running

Your new refrigerator may be wider than the previous one. This is quite normal.

continuously or for a long

 

Large refrigerators operate for a longer period of time.

time.

The ambient room temperature may be high. This is quite normal.

 

The refrigerator might have been plugged in recently or might have been loaded

 

 

with food. Cooling down of the refrigerator completely may take longer.

 

Large amounts of hot food might have been put in the refrigerator recently. Hot

 

 

food causes longer running of the refrigerator until the food has cooled down.

 

Doors might have been opened frequently or left ajar for a long time. The warm

 

 

air that has entered into the refrigerator causes the refrigerator to run for longer

 

 

periods. Open the doors less frequently.

 

The freezer or fridge compartment door might have been left ajar. Check that

 

 

the doors are tightly closed.

 

The refrigerator is adjusted to a very low temperature. Adjust the refrigerator

 

 

temperature to a warmer degree and wait until the temperature is achieved.

 

The door seal of the fridge or freezer may be soiled, worn out, broken or not

 

 

properly seated. Clean or replace the seal. A damaged/broken seal causes the

 

 

refrigerator to run for a longer period of time in order to maintain the current

 

 

temperature.

 

Check if the freezer needs defrosting. (Manual defrost models).

 

 

 

The interior light switches

Check the temperature settings.

on but the unit won't run.

Ensure there is 75mm outside of the refrigerator between the walls and the back

 

 

and sides and at least a 25 mm gap above to allow for air flow.

 

Unplug the refrigerator, wait 2 hours and plug it back in again. If you hear it

 

 

running, a problem is causing the compressor to overheat.

 

 

 

The interior light does not

Replace the bulb with a new one not exceeding15W.

switch on.

Test the door switch.

 

 

 

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Defy Appliances 14875 instruction manual Trouble Shooting

14875 specifications

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