Problem check
Do not attempt any repairs yourself.
Before calling a service technician to assist with a problem, please check:
•The mains distribution board for tripped circuit breakers.
•The wall switch is on.
Remember that you may be charged for a service call even during the warranty period if the fault is due to or caused by any of the above.
Owner’s responsibility
Since the following are not factory faults, they are the owner’s responsibility.
•Damage to exterior finish.
•Breakage of glass and other components.
•Replacement of the light bulb.
•Damage through improper installation or use of the appliance.
•Damage caused by moving the appliance.
WARNING: Under no circumstances should the bake element be covered with aluminium foil. Nor should a pan or tray be positioned directly above the bake element.
Doing so would reflect the heat from the bake element downwards. Heat to the oven would be restricted and overheating of the space below the element would result in damage to the oven enamel.
Service Centres
IF YOU HAVE FOLLOWED THE INSTRUCTIONS AND STILL HAVE A PROBLEM, CONTACT THE NEAREST DEFY SERVICE CENTRE. THEY WILL BE ABLE TO ADVISE YOU ON ANY ASPECT OF THE PRODUCT OR SEND A QUALIFIED TECHNICIAN TO REPAIR IT.
BLOEMFONTEIN | EAST LONDON | JOHANNESBURG |
160 Long Street, Hilton, | 16 Bowls Rd. Arcadia, | Commercial Head Office, |
Bloemfontein 9301. | East London 5201. | Administration, Distribution, |
Tel. 051 400 3900 | Tel. 043 743 7100 | National Groups, Tel. Sales, |
Bloemfontein.Service@defy.co.za | EastLondon.Service@defy.co.za | Contracts and Credit. |
|
| Cnr. Mimetes & Kruger Sts. |
CAPE TOWN | POLOKWANE | Denver ext.12 |
5A Marconi Rd. | 87 Nelson Mandela Drive. | Johannesburg. 2094. |
Montague Gardens, 7441. | Superbia 0699. | Tel. 011 621 0200 or 011 621 |
Tel. | Tel. 0152 92 1166 / 7 / 8 / 9. | 0300 |
CapeTown.Service@defy.co.za | Polokwane.Service@defy.co.za | Gauteng.Service@defy.co.za |
DURBAN | PORT ELIZABETH | PRETORIA. |
35 Intersite Avenue, | 112 Patterson Road, | Block A1 Old Mutual Industrial |
Umgeni Business Park, Durban | North End, Port Elizabeth 6001. | Park. |
4051. | Tel. 041 401 6400 | Cnr. D.F.Malan Drive & Moot Str. |
Tel. 031 268 3300 | PortElizabeth.Service@defy.co.za | Hermanstad. 0082. |
Durban.Service@defy.co.za |
| Tel. 012 377 8300 |
|
| Pretoria.Service@defy.co.za |
OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS.
PLEASE CONSULT THE NEAREST REGIONAL DEFY SERVICE CENTRE FOR DETAILS
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