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SINCE THE FOLLOWING ARE NOT FACTORY FAULTS, THEY ARE THE OWNER’S RESPONSIBILITY
• Damage to the exterior finish, breakage of components, damage through improper use or
installation of the washing machine or damage caused by moving the washing machine.
Before calling a Service technician or your dealer, please check the following:
• Is the machine plugged into the wall socket? Is the house circuit breaker on?
• Is the machine switched on? Has the machine door been closed properly?
• Is the detergent dose correct? Is the filter clean? Is the tap open?
• Is there a water supply to the home? Have any of the hoses been twisted or kinked?
9 Owner’s responsibility
Machine stopped shortly after the programme started.
• Machine might have stopped temporarily due to low voltage. >>> It will resume running when
the voltage restores to the normal level.
Programme time does not countdown. (On models with display)
• Timer may stop during water intake. >>> Timer indicator will not countdown until the
machine takes in an adequate amount of water. The machine will wait until there is a sufficient
amount of water to avoid poor washing results due to lack of water. Timer indicator will
resume countdown after this.
• Timer may stop during heating step. >>> The Timer indicator will not countdown until the
machine reaches the selected temperature.
• Timer may stop during the spinning step. >>> The automatic unbalanced load detection
system might be activated due to the unbalanced distribution of the laundry in the drum.
The machine does not switch to the spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its surrounding
environment. Laundry should be rearranged and re-spun.
Foam is overflowing from the detergent drawer.
Too much detergent is used. >>> Mix 1 tablespoonful softener and ½ l water and pour into the
main wash compartment of the detergent drawer.
Only use detergent in the machine suitable for the programmes and refer to maximum
loads indicated in the “Programme and consumption table”. When using additional
chemicals (stain removers, bleaches etc.), reduce the amount of detergent.
Laundry remains wet at the end of the programme.
Excessive foam might have occurred and automatic foam absorption system might have been
activated due to too much detergent usage. >>> Use recommended amount of detergent.
The machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its surrounding
environment. Laundry should be rearranged and re-spun
If not all the detergent has been dissolved in the programme:
Use a lesser dosage of detergent if the ECO Wash 20 or Quick Wash programmes are used
frequently. Ensure that you do not overdose with detergent as the ECO Wash 20 and Quick
wash programmes may not dissolve all the detergent.
Warning: If the problem cannot be eliminated, even after the instructions have been followed, consult
with your dealer or Authorized Service Agent. Never try to repair a non-functional machine yourself.