Using Support Tools

Dell Diagnostics

If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 33 and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTE: Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.

See the System Setup section in the Service Manual to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.

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Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 57).

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELLlogo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

This may invoke the Pre-Boot System Assessment (PSA) on your computer.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

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Dell 7100, 0KM04CA00, D03M002 setup guide Starting Dell Diagnostics From Your Hard Drive

7100, 0KM04CA00, D03M002, KM04C specifications

The Dell KM04C and D03M002 are part of Dell's extensive line of peripherals designed for efficiency and ergonomic use. These models cater primarily to users looking for sturdy keyboards and mice that seamlessly integrate with a variety of Dell computers, enhancing productivity and overall user experience.

The Dell KM04C keyboard is a compact wireless device featuring a reliable 2.4 GHz wireless connection, which reduces cable clutter and provides a clean workspace. It boasts a full-sized layout, which includes a numeric keypad, making it ideal for users who frequently input data. The keys are designed with a low-profile, providing a comfortable typing experience while minimizing finger fatigue during long working hours.

Integration with advanced technologies is a hallmark of the Dell D03M002 mouse. This optical mouse offers precise tracking on various surfaces, thanks to its high-precision optical sensor. It's ergonomically designed to fit comfortably in the hand, reducing strain and providing a natural grip for extended usage. The wireless functionality complements the keyboard perfectly, allowing for unrestricted movement without the hassle of cables.

The model number 0KM04CA00 signifies another iteration within the KM series, likely featuring enhancements in design or performance. It is crucial to highlight that Dell often focuses on durability in its peripheral designs, ensuring that the products can withstand daily wear and tear.

Dell's commitment to quality extends to its features aimed at enhancing connectivity and compatibility. These devices typically support plug-and-play functionality, which means they can be easily connected to a range of devices without the need for complicated installation processes. The long battery life of these products means that users can work for extended periods without worrying about power interruptions or frequent battery changes.

In conclusion, the Dell KM04C, D03M002, and 0KM04CA00 models stand out due to their blend of innovation, ergonomics, and functionality. They deliver a reliable and enjoyable user experience, ideal for home, office, or any workspace that demands high efficiency and comfort. Whether for work or play, these peripherals are designed to support a variety of tasks, making them a valuable addition to any Dell computing setup.