Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

The computer does not start up

E N S U R E T H A T T H E AC A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T .

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

A program stops responding or crashes repeatedly

E N D T H E P R O G R A M

1Press <Crtl><Shift><Esc> simultaneously.

2Click the Applications tab and select the program that is no longer responding.

3Click End Task.

NOTE: The chkdsk program may run when you restart the computer. Follow the instructions on the screen.

C H E C K T H E S O F T W A R E D O C U M E N T A T I O N If necessary, uninstall and then reinstall the program. Software usually includes installation instructions in its documentation or on a floppy disk or CD.

A program is designed for an earlier Microsoft® Windows® operating system

R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.

1Click the Start button, point to All ProgramsAccessories, and then click Program Compatibility Wizard.

2In the welcome screen, click Next.

3Follow the instructions on the screen.

A solid blue screen appears

TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Solving Problems

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Dell 1300 Lockups and Software Problems, Computer does not start up, Computer stops responding, Solid blue screen appears

1300 specifications

The Dell 1300 series is a versatile line of multifunction printers that cater to the demanding needs of small to medium-sized businesses. Renowned for its reliability and performance, the Dell 1300 series combines advanced printing technology with user-friendly features, making it a preferred choice for office environments.

One of the main features of the Dell 1300 series is its high-speed printing capabilities. With the ability to produce up to 30 pages per minute, users can quickly generate documents without long wait times. Additionally, the printer supports a variety of paper sizes, including legal and letter formats, ensuring it can handle various printing tasks efficiently.

The Dell 1300 series employs laser printing technology, which contributes to sharp and professional-quality text and images. This technology is particularly beneficial for businesses requiring high-quality presentations, brochures, and reports. The printers also offer a remarkable resolution, typically reaching up to 1200 x 1200 dpi, providing clear and vibrant output.

Another key characteristic of the Dell 1300 series is its versatility in connectivity. The printers come equipped with both USB and Ethernet interfaces, allowing seamless integration into both wired and wireless networks. This ensures that multiple users can access the printer simultaneously, boosting productivity in collaborative work environments.

User-friendliness is a significant aspect of the Dell 1300 series. The intuitive control panel enables easy navigation through various settings, while the LCD display provides important information at a glance. Additionally, the printer supports automatic duplexing, which reduces paper usage and costs while enhancing efficiency.

Moreover, the Dell 1300 series is built with sustainability in mind. The printers utilize energy-efficient technologies, allowing them to consume less power during operation and in standby mode. Furthermore, Dell's commitment to responsible recycling and the availability of low-cost toner cartridges contribute to a reduced environmental impact.

Enhanced security features are integrated into the Dell 1300 series, ensuring sensitive documents are protected. Users can set password protections for print jobs and restrict access to the printer, which is crucial for organizations handling confidential information.

Overall, the Dell 1300 series stands out due to its combination of speed, quality, connectivity, and user-friendly features. It is an excellent choice for businesses looking for a reliable and efficient printing solution that can cater to diverse document needs while maintaining high standards of performance and sustainability.