Computer does not start up, Program stops responding | Dell 1370

Solving Problems

Lockups and Software Problems

Computer does not start up —

•Check that the AC adapter cable is firmly connected to the computer and to the electrical outlet.

A program stops responding —

End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

3.Click the program that is no longer responding

4.Click End Task.

A program crashes repeatedly —

Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on the CD.

Computer stops responding or a solid blue screen appears —

WARNING: You might lose data if you are unable to perform an operating system shutdown.

•If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.

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Dell 1370, P06S001, MV909 setup guide Computer does not start up, Program stops responding, Click Applications

Contents

Inspiron Page SETUP GUIDE August 2009 P/N MV909 Rev. A00 Contents Index Setting Up Your Inspiron Laptop Before Setting Up Your Computer Connect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Install the Subscriber Identity Module Optional To install the SIM Battery bay SIM slot Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Setting Up a Wired Connection Setting Up a Wireless ConnectionTo set up your connection to a wireless router Connect to the Internet Optional Setting Up Your Internet Connection To set up your Internet connection Using Your Inspiron Laptop Right View Features Using Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Front View Feature Using Your Inspiron Laptop Computer Base and Keyboard Features Indicator light status Battery charge levelBattery AC Adapter Using Your Inspiron Laptop Multimedia Control Keys Display Features Using Your Inspiron Laptop Dell Extended Battery Life Removing and Replacing Battery Battery Battery bay Battery release latches Productivity and Communication Software FeaturesEntertainment and Multimedia Customizing Your Energy Settings Customizing the DesktopTransferring Information to a New Computer Backing Up Your Data Dell Dock Add a Category Add an IconRemove a Category or Icon Personalize the Dock Beep Code Possible Problem Solving ProblemsBeep Codes Network Problems Power ProblemsWireless connection is lost Wired connection is lost Power light is solid white but computer is not responding Other memory problems Memory ProblemsInsufficient memory message Computer does not start up Program stops respondingClick Applications Click End Task Program crashes repeatedly Other software problems Dell Support Center Using Support ToolsAbout Your System System Using Support Tools System Messages Them Dell Diagnostics Hardware Troubleshooter Starting Dell Diagnostics From Your Hard Drive If Pre-boot System Assessment PSA is invoked If PSA is not invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc System Restore Restoring Your Operating System Undoing the Last System Restore Starting System RestoreClick Undo my last restoration and click Next Dell Factory Image Restore Starting Dell Factory Image Restore Restoring Your Operating System To reinstall Windows, you need the following Operating System ReinstallationBefore You Begin Reinstalling Microsoft Windows Click Exit if the Install Windows message appears Getting Help Technical Support and Customer Service DellConnect Dell Support websites Online ServicesDell Support e-mail addresses Automated Order-Status Service Product Information Returning Items for Repair Under Warranty or for Credit Before You Call Diagnostic Checklist Contacting Dell For customers in the United States, call 800-WWW-DELL Finding More Information and Resources If you need to See If you need to See Basic Specifications System ModelProcessor Computer Information In-1 Memory Card Reader Memory Communications ConnectorsDisplay Battery Battery AC Adapter Physical Computer Environment Relative humidity maximum Appendix Macrovision Product Notice Importer Index Index Index