Dell 1700N, 1700 One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

Appendix 93

Dell does provide a limited warranty for new De ll-branded peripheral products (p roducts for which Dell is listed as

the manufacturer) such as monitors, batteries, memory, docking stations, and projectors). To determine which

limited warranty applies to the product you purchased , see the Dell packing slip or invoice and/or the pr oduct

documentation that accompanied your product. Descriptions of Dell's limited warranties are described in

preceding sections.

If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company,

you may return Dell Software and Peripherals produ cts that are in as-new condition t o Dell up to 30 days from the

date on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will not

include any shipping and handling charges shown on your packing slip or invoice; you are responsible for those.

To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return

Authorization Number. You must ship the Dell Software and Peripherals products back to Dell in their original

manufacturer's packaging (which must be in as-new condition), prepay shipping charges, and insure the shipment

or accept the risk of loss or damage during shipment.

To qualify for refund or replacement, returned products must be in as-new condition, software products must be

unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product

must be returned with it.

One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

Dell Inc. ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware

products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin Americ a or the

Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of

one year from the original purchase date. Products for which proper claims are made will, at Dell’s option, be

repaired or replaced at Dell’s expense. Dell owns all parts removed from repaired products. Dell uses new and

reconditioned parts made by various manufacturers in performing repairs and building replacement products.

This Guarantee does not apply to def ects resulting from: impro per or inadequate installa tion, use, or maintena nce;

actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear

and tear.

Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee

period. The end user must always supply proof of purchase, indicating name and address of the seller, date of

purchase, model and serial number, name and address of the customer, and details of symptoms and configuration

at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee

claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance

to and from Dell’s repair/replacement center. The end user must ensure that the defective product is available for

collection properly packed in original or equally protective packaging together with the details listed above and the

return number provided to the end user by Dell.