Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 52 or “Contacting Dell” on page 73.

WARNING: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions.

Touch Screen Problems

Some or all multi-touch features are not working

Certain multi-touch features may be disabled. To enable multi-touch features, click the Multi-touch settings icon in the system tray.

Certain touch screen features may be disabled. To enable the touch screen

features, click Start Control Panel

Pen and Input Devices.

The multi-touch feature may not be supported by the application.

If the touch screen starts losing its sensitivity — The touch screen may have foreign particles (such as sticky notes) that are blocking the touch sensors. To remove these particles:

1.Turn off the computer.

2.Disconnect the power cord from the wall outlet.

CAUTION: Do not use water or a cleaning liquid to wipe the touch screen.

3.Use a clean, lint-free cloth (can spray mild, non abrasive cleaner or water on cloth if needed, but not on screen) and wipe the surface and sides of the touch screen to remove any dirt or fingerprints.

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Dell 0K027RA00, 1747, 1745, P02E Solving Problems, Touch Screen Problems, Some or all multi-touch features are not working

1747, 0K027RA00, P02E, 1745, K027R specifications

The Dell P02E001, also referred to by its part number K027R, is a high-performance laptop designed to meet the demands of both professionals and casual users. This device is built on the Dell Latitude series, focusing on mobility, durability, and advanced performance capabilities, making it ideal for business environments as well as personal use.

One of the key features of the P02E001 is its powerful processing capabilities. It is typically equipped with Intel Core processors that can handle multitasking with ease, providing efficient performance for demanding applications. This makes it suitable for professionals who rely on robust computing power for tasks such as data analysis, graphic design, and software development.

Additionally, the K027R model boasts a high-definition display that offers vibrant colors and clear image quality. The screen size is optimal for both work and entertainment, allowing users to engage in a variety of activities from presentations to streaming videos. The display is often enhanced with anti-glare technology, making it convenient to work in various lighting conditions without straining the eyes.

Another important aspect of the Dell P02E is its extensive battery life. Designed to last throughout a full workday, this laptop supports users who are frequently on the move, reducing the need for constant recharging. This is especially useful for business professionals who travel frequently or work remotely, as it enhances productivity without the worry of finding a power outlet.

In terms of connectivity, the P02E001 offers a range of ports, including USB-C, HDMI, and Ethernet, ensuring compatibility with various peripherals and networks. This flexibility is crucial for users who work with multiple devices or require stable internet connections.

Moreover, the laptop incorporates advanced security features. Dell’s Trusted Platform Module (TPM) technology provides hardware-based security, enabling secure encryption and ensuring that sensitive information remains protected. Coupled with biometric options such as fingerprint recognition, the P02E001 focuses on providing a secure computing environment.

Lastly, the design of the Dell P02E001 is notable for its sleek aesthetics and durable construction. Built to withstand the rigors of daily use, the laptop is crafted from high-quality materials that enhance both its resilience and overall look, appealing to professionals who prioritize both functionality and style.

In summary, the Dell P02E001, featuring the part number K027R, combines powerful performance with essential features, making it an excellent choice for anyone looking for a reliable laptop that caters to productivity and security needs. With its advanced technology offerings and user-friendly design, it stands out in the competitive landscape of modern laptops.