FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

U.S.A. (Austin, Texas)

Automated Order-Status Service

toll-free: 1-800-433-9014

International Access Code: 011 AutoTech (portable and desktop computers)

toll-free: 1-800-247-9362

Country Code: 1

Consumer (Home and Home Office)

 

 

Customer Technical Support

toll-free: 1-800-624-9896

 

Customer Service

toll-free: 1-800-624-9897

 

DellNet™ Service and Support

toll-free: 1-877-Dellnet

 

 

(1-877-335-5638)

 

Software Application Support

toll-free: 1-800-433-9005

 

Employee Purchase Program (EPP)

toll-free: 1-800-695-8133

 

(Customer Service and Technical Support)

 

 

Financial Services website:

 

 

www.dellfinancialservices.com

 

 

Financial Services (lease/loans)

toll-free: 1-877-577-3355

 

Financial Services (Dell Preferred Accounts [DPA])

toll-free: 1-800-283-2210

 

Business (businesses with <400 employees; businesses with 400+ employees and

 

their employees)

 

 

Service and Technical Support

toll-free: 1-800-822-8965

 

Public (government, education, and healthcare)

 

 

Service and Technical Support

toll-free: 1-800-234-1490

 

Employee Purchase Program (EPP)

toll-free: 1-800-695-8133

 

(Customer Service and Technical Support)

 

 

Dell Sales

toll-free: 1-800-289-3355

 

 

or toll-free: 1-800-879-3355

 

Dell Outlet Store (Dell refurbished computers)

toll-free: 1-888-798-7561

 

Software and Peripherals Sales

toll-free: 1-800-671-3355

 

Spare Parts Sales

toll-free: 1-800-357-3355

 

Extended Service and Warranty Sales

toll-free: 1-800-247-4618

 

Fax

toll-free: 1-800-727-8320

 

Dell Services for the Deaf, Hard-of-Hearing, or

toll-free: 1-877-DELLTTY

 

Speech-Impaired

(1-877-335-5889)

 

 

 

 

 

DELL CONFIDENTIAL – PRELIMINARY 6/3/03

40

Help and Regulator y Notices

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Dell 2016, 2024 manual A. Austin, Texas