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Solving Problems 25
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25
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140 pages, 1.48 Mb
Solving Problems
25
See page28.
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Contents
Main
Hints, Notices, and Cautions
Abbreviations and Acronyms
____________________
Contents
1Setting Up
2Solving Problems
Page
3Adding Parts
4Appendix
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Page
When Using Your Computer
Page
When Working Inside Your Computer
Page
Protecting Against Electrostatic Discharge
Ergonomic Computing Habits
Battery Disposal
Page
Connecting a Printer
Parallel Printer
USB Printer
Installing the Printer Driver
Transferring Information to a New Computer (Windows XP Only)
Setting Up a Home and Office Network (Windows XP Only)
Turning Off the Computer
Windows XP
Windows 2000
Page
Page
Solving Problems
Page
Solving Problems 25
Accessing Help Files
Tell Me How
Power Problems
Tell Me How
Start-Up Error Messages
Video and Monitor Problems
If the screen is blank
If the screen is difficult to read
Sound and Speaker Problems
No sound from speakers
No sound from headphones
Printer Problems
If you cannot print to a parallel port printer
If you cannot print to a USB printer
Scanner Problems
Modem Problems
Page
Mouse Problems
START HERE
Keyboard Problems Drive Problems
If you cannot save a file to a floppy disk
If you cannot play a music CD or install a program from a CD
If you cannot play a DVD movie
If the CD-RW drive stops writing
If you have a hard drive problem
Network Problems
Microsoft Windows Error Messages
x
General Program Problems
A program crashes A program stops responding
A program error causes the system to lock up
A solid blue screen appears
A program is designed for an earlier Windows operating system
Internet Connection Problems
If you have a problem with your Internet connection
E-Mail Problems
Resolving Other Technical Problems
Reinstalling Drivers
Using the Windows XP Device Driver Rollback
Resolving Software and Hardware Incompatibilities
Windows XP
Windows 2000
Using System Restore
Creating a Restore Point
Restoring the Computer to an Earlier Operating State
Undoing the Last System Restore
Reinstalling Windows XP
Page
Reinstalling Windows 2000
Page
Page
Adding Parts
Front and Back View of the Computer
Page
Removing the Computer Cover
Page
Rotating the Power Supply
Page
Page
Looking Inside Your Computer
System Board
Adding a 3.5-Inch Drive
Page
Page
Page
Page
Page
Adding Cards
Page
Page
Page
Removing Cards
Adding Memory
Page
Replacing the Computer Cover
Appendix
Specifications
Page
Page
(continued)
Page
Viewing Settings
System Setup Program Screens
Clearing Forgotten Passwords
Replacing the Battery
Dell Technical Support Policy (U.S. Only)
Definition of "Dell-Installed" Software and Peripherals
Definition of "Third-Party" Software and Peripherals
Contacting Dell
Contact Numbers and Addresses
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Returning Items for Warranty Repair or Credit
Regulatory Information
Page
FCC Notices (U.S. Only)
Page
NOM Information (Mexico Only)
Limited Warranties and Return Policy
One-Year Limited Warranty (U.S. Only)
Page
Two-Year Limited Warranty (U.S. Only)
Page
Page
Page
Three-Year Limited Warranty (U.S. Only)
Page
Page
Four-Year Limited Warranty (U.S. Only)
Page
Page
One-Year Limited Warranty (Canada Only)
Page
Two-Year Limited Warranty (Canada Only)
Page
Page
Three-Year Limited Warranty (Canada Only)
Page
Page
Page
"Total Satisfaction" Return Policy (U.S. Only)
One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)
Page
Page
Index
A
B
C
D
H
I
K
M
N
T
V
W
Solving Problems