Contents 5
Internet Connection Problems . . . . . . . . . . . . . . . . . . . 43
If you have a problem with your Internet connection. . . . . . . 43
E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Resolving Other Technical Problems . . . . . . . . . . . . . . . . 45
Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using the Windows XP Device Driver Rollback . . . . . . . . . 46
Resolving Software and Hardware Incompatibilities . . . . . . . 47
Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using System Restore . . . . . . . . . . . . . . . . . . . . . . . 49
Creating a Restore Point . . . . . . . . . . . . . . . . . . . . 50
Restoring the Computer to an Earlier Operating State. . . . . . 51
Undoing the Last System Restore . . . . . . . . . . . . . . . . 52
Reinstalling Windows XP . . . . . . . . . . . . . . . . . . . . . . 52
Reinstalling Windows 2000 . . . . . . . . . . . . . . . . . . . . 54
3Adding Parts
Front and Back View of the Computer . . . . . . . . . . . . . . . 58
Removing the Computer Cover. . . . . . . . . . . . . . . . . . . 60
Rotating the Power Supply . . . . . . . . . . . . . . . . . . . . . 62
Looking Inside Your Computer . . . . . . . . . . . . . . . . . . . 65
System Board . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Adding a 3.5-Inch Drive . . . . . . . . . . . . . . . . . . . . . . 67
Adding Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Removing Cards. . . . . . . . . . . . . . . . . . . . . . . . . 77