44 Solving Problems
www.dell.com | support.dell.com
E-Mail Problems
TURN OFF CALL WAITING (CATCH-PHONE)—See your telephone
directory for instructions on deactivating this feature. Then adjust the dial-up
networking connection properties.
Windows XP
1Click the Start button, and then click Control Panel.
2Click Printers and Other Hardware, and then click Phone and Modem
Options.
3Click to highlight your connection type in the displayed list.
4Click the Dialing Rules tab, and then click the Edit button.
5Click to place a checkmark in the To Di sab le C all Wait ing box.
6Select the disable code from the drop down menu (for example, *70).
7Click Apply, and then click OK.
Windows 2000
1Click the Start button, point to Settings, and then click Control Panel.
2Double-click the Phone and Modems Options icon.
3In the Locations window, select the location for which you want to disable call
waiting, and then click Edit.
4Ensure that To disable call waiting, dial: is checked and then select the proper
code according to the information in your telephone directory.
5Click Apply and then click OK.
6Close the Phone and Modems Options window.
7Close the Control Panel.
BE SURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE
PROVIDER —Contact an Internet service provider to subscribe.
ENSURE THAT YOU ARE CONNECTED TO THE INTERNET —With the
Outlook Express e-mail program open, click File. If Work Offline has a check
next to it, click the check to remove it and connect to the Internet.
CONTACT YOUR INTERNET SERVICE PROVIDER —Contact your Internet
service provider for assistance.