Dell 700M, PP07S The computer does not start up The computer stops responding, A program stops responding, A program is designed for an earlier Windows operating system, A program crashes repeatedly

Solving Problems 61
The computer does not start up
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
A program stops responding
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
A program is designed for an earlier Windows operating system
ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE
ELECTRICAL OUTLET
TURN THE COMPUTER OFF —If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
END THE PROGRAM —
1 Press <Ctrl><Shift><Esc> simultaneously.
2 Click Applications .
3 Click the program that is no longer responding.
4 Click End Task .
CHECK THE SOFTWARE DOCUMENTATION —If necessary, uninstall and then reinstall the program.
RUN THE PROGRAM COMPATIBILITY WIZARD —The Program Compatibility Wizard configures a
program so it runs in an environment similar to non-Windows XP operating system environments.
1 Click the Start button, point to All Programs → Accessories , and then click
ProgramCompatibility Wizard .
2 In the welcome screen, click Next .
3 Follow the instructions on the screen.