ProblemObservation Possible Solutions
Unbalanced audio | Audio is heard | • Remove any obstructions between | |
output | from only one side | you and the soundbar. |
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| of the soundbar | • Ensure that the audio cable |
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| connector is completely inserted | |
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| into the audio out connector of the | |
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| sound card or audio source. |
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| • Set the audio balance controls on | |
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| the Windows operating system to | |
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| their mid points. |
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| • Remove and reconnect the audio | |
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| cable to your computer and |
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| soundbar. |
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| • Troubleshoot the computer's sound | |
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| card. |
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| • Test the soundbar using another | |
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| audio source (for example, a |
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| portable CD player). |
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Low volume | Volume is too low | • Remove any obstructions between | |
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| you and the soundbar. |
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| • Increase the volume level on the | |
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| soundbar by touching the | icon. |
• Increase the volume controls on the Windows operating system to their maximum.
• Increase the volume level on the audio application if other audio application software is used.
• Test the soundbar using another
audio source (for example, a portable CD player).
