Dell DCDO, C100J manual MP Memory Test, Displays error conditions encountered, error codes, and the

For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 72).

NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready.

The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:

Tab	Function
Results	Displays the results of the test and any error conditions
	encountered.
Errors	Displays error conditions encountered, error codes, and the
	problem description.
Help	Describes the test and any requirements for running
	the test.
Configuration	Displays the hardware configuration for the selected device.
(Custom Test only)	The Dell Diagnostics obtains configuration information for
	devices from system setup, memory, and various internal
	tests, and it displays the information in the device list in the
	left pane of the screen.
	NOTE: The device list may not display the names of all the
	components installed on your computer or all devices
	attached to your computer.
Parameters	Allows you to customize the test, if applicable, by changing
(Custom Test only)	the test settings.

MP Memory Test

The MP (Multi-Processor) Memory Test is a sub-set of the Dell Diagnostics that runs a thorough, hardware-level test of your system memory. If you suspect a memory issue, run the MP Memory Test using the following instructions:

1Turn on (or restart) your computer.

2When the DELL logo appears, press <F12> immediately.

32

Troubleshooting