Error Messages
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.
A U X I L I A R Y D E V I C E F A I L U R E — The touch pad, track stick, or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. If the problem persists, contact Dell. See "Contacting Dell" on page 135.
B A D C O M M A N D O R F I L E N A M E — Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.
C A C H E D I S A B L E D D U E T O F A I L U R E — The primary cache internal to the microprocessor has failed. Contact Dell. See "Contacting Dell" on page 135.
CD D R I V E C O N T R O L L E R F A I L U R E — The CD drive does not respond to commands from the computer. See "Drive Problems" on page 85.
D A T A E R R O R — The hard drive cannot read the data. See "Drive Problems" on page 85.
D E C R E A S I N G A V A I L A B L E M E M O R Y — One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See "Optical Drives" on page 114.
D I S K C: F A I L E D I N I T I A L I Z A T I O N — The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 81.
D R I V E N O T R E A D Y — The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay. See "Hard Drive" on page 111.
E R R O R R E A D I N G PCMCIA C A R D — The computer cannot identify the ExpressCard. Reinsert the card or try another card. See "Using ExpressCards" on page 65.
E X T E N D E D M E M O R Y S I Z E H A S C H A N G E D — The amount of memory recorded in NVRAM does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See "Contacting Dell" on page 135.
T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I V E — The file that you are trying to copy is
too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger capacity disk.
AF I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ < > — Do not use these
characters in filenames.
G A T E A20 F A I L U R E — A memory module may be loose. Reinstall the memory modules and, if necessary, replace them. See "Optical Drives" on page 114.
G E N E R A L F A I L U R E — The operating system is unable to carry out the command. The message is usually followed by specific
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