See your Service Manual at support.dell.com to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media.

Starting the Dell Diagnostics From Your Hard Drive

NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 65.

1Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2Turn on (or restart) your computer.

3When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the start menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.

4Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive, and follow the instructions on the screen.

Starting the Dell Diagnostics From the Drivers and Utilities Media

1Insert the Drivers and Utilities media.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer starts according to the devices specified in the system setup program.

3When the boot device list appears, highlight CD/DVD/CD-RWand press <Enter>.

Troubleshooting

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Dell U084C, E6500, PP30L specifications Starting the Dell Diagnostics From Your Hard Drive
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U084C, PP30L, E6500 specifications

The Dell PP30L, known commonly as the Dell Latitude E6430, is a business-class laptop that combines robust performance, solid build quality, and essential features making it an ideal choice for professionals on the go. Launched in 2012, this model has continued to hold relevance due to its capability to meet the demands of everyday business tasks.

At the heart of the Dell PP30L is its range of processor options, allowing users to select from Intel’s third-generation Core i3, Core i5, or Core i7 processors. This versatility enables users to tailor the laptop’s performance to their specific needs, whether it’s for light office tasks or more resource-intensive applications. Additionally, it supports up to 16GB of DDR3 RAM, ensuring smooth multitasking capabilities.

One of the standout features of the Latitude E6430 is its exceptional build quality. Constructed with a durable Tri-Metal chassis, reinforced hinges, and a spill-resistant keyboard, the laptop is designed to withstand the rigors of daily use. The laptop also includes a robust casing that meets military specifications for durability, providing added resilience against accidental drops or rough handling.

The display on the Dell PP30L is a 14-inch HD (1366 x 768) anti-glare screen, which offers decent brightness and color accuracy, making it suitable for office environments. For users seeking higher visual quality, optional Full HD (1920 x 1080) displays are available. The graphics options include integrated Intel HD 4000 graphics, suitable for basic tasks and some light multimedia work.

Connectivity is another strong suit of the Dell PP30L. It features a variety of ports including USB 3.0, USB 2.0, HDMI, and a VGA port, ensuring compatibility with a wide range of peripherals and external displays. It also includes optional Mobile Broadband and NFC capabilities, making it a flexible choice for professionals needing to stay connected.

In terms of battery life, the E6430 offers multiple battery options, including a 6-cell standard battery and a larger 9-cell extended battery for users needing longer runtime. This flexibility is essential for business users who may spend long hours in meetings or traveling.

Overall, the Dell PP30L/Latitude E6430 is a reliable business laptop that emphasizes performance, durability, and connectivity, making it well-suited for both workspace and mobile environments. Its blend of features ensures that it remains a competitive choice for professionals seeking a dependable computing solution.
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