Getting Help

Obtaining Assistance

CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. Follow the safety instructions that shipped with your computer.

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1See "Troubleshooting Tips" on page 44 for information and procedures that pertain to the problem your computer is experiencing.

2See "Dell Diagnostics" on page 42 for procedures on how to run Dell Diagnostics.

3Fill out the "Diagnostics Checklist" on page 64.

4Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 60 for a more extensive list of Dell Support online.

5If the preceding steps have not resolved the problem, see "Contacting Dell" on page 65.

NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

NOTE: Dell's Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

For instructions on using the Dell Support, see "Technical Support and Customer Service" on page 60.

Getting Help

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Dell PP30L, E6500, U084C specifications Getting Help, Obtaining Assistance

U084C, PP30L, E6500 specifications

The Dell PP30L, known commonly as the Dell Latitude E6430, is a business-class laptop that combines robust performance, solid build quality, and essential features making it an ideal choice for professionals on the go. Launched in 2012, this model has continued to hold relevance due to its capability to meet the demands of everyday business tasks.

At the heart of the Dell PP30L is its range of processor options, allowing users to select from Intel’s third-generation Core i3, Core i5, or Core i7 processors. This versatility enables users to tailor the laptop’s performance to their specific needs, whether it’s for light office tasks or more resource-intensive applications. Additionally, it supports up to 16GB of DDR3 RAM, ensuring smooth multitasking capabilities.

One of the standout features of the Latitude E6430 is its exceptional build quality. Constructed with a durable Tri-Metal chassis, reinforced hinges, and a spill-resistant keyboard, the laptop is designed to withstand the rigors of daily use. The laptop also includes a robust casing that meets military specifications for durability, providing added resilience against accidental drops or rough handling.

The display on the Dell PP30L is a 14-inch HD (1366 x 768) anti-glare screen, which offers decent brightness and color accuracy, making it suitable for office environments. For users seeking higher visual quality, optional Full HD (1920 x 1080) displays are available. The graphics options include integrated Intel HD 4000 graphics, suitable for basic tasks and some light multimedia work.

Connectivity is another strong suit of the Dell PP30L. It features a variety of ports including USB 3.0, USB 2.0, HDMI, and a VGA port, ensuring compatibility with a wide range of peripherals and external displays. It also includes optional Mobile Broadband and NFC capabilities, making it a flexible choice for professionals needing to stay connected.

In terms of battery life, the E6430 offers multiple battery options, including a 6-cell standard battery and a larger 9-cell extended battery for users needing longer runtime. This flexibility is essential for business users who may spend long hours in meetings or traveling.

Overall, the Dell PP30L/Latitude E6430 is a reliable business laptop that emphasizes performance, durability, and connectivity, making it well-suited for both workspace and mobile environments. Its blend of features ensures that it remains a competitive choice for professionals seeking a dependable computing solution.